Crestmont Volkswagen

I’ve been a customer for 15 years or so. They are friendly and knowledgeable, always good experiences here. Thank you and I’ll be back :) friendly and knowledgeable, always good experiences here. Thank you and I’ll be back :) More

Dealership is always polite, professional, and work is done quickly! I have been using this dealership since I leased my first Jetta. VW also has good serviec appointments! done quickly! I have been using this dealership since I leased my first Jetta. VW also has good serviec appointments! More

Crestmont Volkswagon on Rt. 23 are welcoming and friendly. Beginning from the sales to the service department, it has been a wonderful experience. I have referred potential clients to this facility friendly. Beginning from the sales to the service department, it has been a wonderful experience. I have referred potential clients to this facility and concur with my statement. More

Had to bring my Tiguan in for a recall. Excellent service, quick and safe. Got a call the next day to make sure everything was good! service, quick and safe. Got a call the next day to make sure everything was good! More

The service department is an absolute joke and it starts at the top with their so called “manager” Bob Gross. Unprofessional and disrespectful beyond words. I dropped of my ‘16 Golf R at night for what shou at the top with their so called “manager” Bob Gross. Unprofessional and disrespectful beyond words. I dropped of my ‘16 Golf R at night for what should’ve been routine warranty work with any competent dealership. I go to pick up the car the next day and noticed wheel damage that clearly happened there as you can tell from the discoloration between the freshly damaged area and the rest of the wheel. Multiple dealership employees there at the time agreed that the damage was obviously recent and while the car was in their possession. The service manager who wasn’t even there denied responsibility and referred to an Inspection Report that was written in pencil claiming the damage was existing despite the evidence clearly proving otherwise. His counter argument was “We don’t damage cars and you’re just trying to make a quick $500”. Surely not the type of company I would ever want to do business with again. We have bought two GTI’s, a Tiguan, a Touareg, and two Golf R’s from Jack Daniels VW in Fair Lawn, NJ as well as a 4Runner TRD Pro, Tundra TRD Pro, and FJ Cruiser Trails Team Edition from Prestige Toyota in Ramsey with nothing but positive experiences. We will no longer be visiting Crestmont Volkswagen or Crestmont Toyota and strongly advise you reconsider as well. More

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A wonderful deal on a great car. I found the dealership clean with proper precautions during the Covid-19 pandemic. The sales people were knowledgeable about all the aspects of the a I found the dealership clean with proper precautions during the Covid-19 pandemic. The sales people were knowledgeable about all the aspects of the autos my wife and I looked at. Very pleased to be a return client. More

Excellent staff, great service, quick response time and appointment time availabilities... always professional ! Glad I purchased my Atlas from Crestmont VW highly recommend this dealership appointment time availabilities... always professional ! Glad I purchased my Atlas from Crestmont VW highly recommend this dealership More

Overall a pleasant experience. The staff was friendly and helpful and the service was fast and thorough. I will continue with them for all my service needs. helpful and the service was fast and thorough. I will continue with them for all my service needs. More

Excellent, prompt, straightforward. They were very accommodating to my health issues which limit my driving. All transactions including the test drive, and the delivery were done at my They were very accommodating to my health issues which limit my driving. All transactions including the test drive, and the delivery were done at my house. More