Crestmont Volkswagen
Pompton Plains, NJ
Filter Reviews by Keyword
By Type
Showing 119 reviews
I've never had an easier car buying experience in my life. These guys are simply great. Couldn't believe how easy and efficient the buying process was. I traded in my owned vehicle of mine and leased a new 201 These guys are simply great. Couldn't believe how easy and efficient the buying process was. I traded in my owned vehicle of mine and leased a new 2015 Passat. The deal was done in under an hour total between two visits - blew my mind. Helped with Bluetooth/phone setup and everything. This was the 10th time I've done a vehicle transaction in my lifetime and it was by far the easiest. Thanks Sean, Josh and all at Crestmont! More
Great expierence Oscar was a great salesman! He made the car buying experience very easy. Oscar was willing to help in any way possible and really went above and beyon Oscar was a great salesman! He made the car buying experience very easy. Oscar was willing to help in any way possible and really went above and beyond to get what I wanted and needed. The dealership as a whole was very welcoming! More
Amazing customer service! Oscar is an all-around great guy first, and comes off as a dealer second. He really is a nice and friendly guy from the minute you walk into Crestmont Oscar is an all-around great guy first, and comes off as a dealer second. He really is a nice and friendly guy from the minute you walk into Crestmont, and to the second he's handing you your keys. He made my experience at Crestmont very easy and enjoyable. Also when it comes to choosing your car, there is noone better. I wasn't sure what I wanted at first, but with Oscar's help, he found me the perfect car, and I couldn't be happier with my descision. More
Volkswagen dealership Excellent customer service. I cannot complain and extremely helpful. Oscar is the best and I would highly recommend going to him to purchase a car. He Excellent customer service. I cannot complain and extremely helpful. Oscar is the best and I would highly recommend going to him to purchase a car. He is very nice and does his best to accomodate you. More
Getting a test drive was quick and easy. The first price quoted was a very low price. No pressure. We were told to take some time and think about it. quoted was a very low price. No pressure. We were told to take some time and think about it. More
Our car buying experience was beyond great. We were presented with multiple options upon arrival by our sales person John F. He described each in such detail and offered helpful advice that actually ou presented with multiple options upon arrival by our sales person John F. He described each in such detail and offered helpful advice that actually our end result was much different than the original intent. John got to know us as "individuals", knew our needs and tailored our purchase to satisfy all those in the best way posssible. Dealership staff was professional and curteous. We are grateful for this pleasant experience. Thank you! The Wolfe's More
Overall good experience - felt straightforward and honest throughout the sales process. I would definitely recommend this dealer to any friends or family who are looking to buy a VW. throughout the sales process. I would definitely recommend this dealer to any friends or family who are looking to buy a VW. More
It was the 1st car out of a few I wanted to test drive before my decision on which to buy and I liked the car and color and decided that was the one. before my decision on which to buy and I liked the car and color and decided that was the one. More
I have been servicing my 2 Jettas with Crestmont since 2009 and I will continue to do so because of their wonderful service department. Joe is GREAT, he schedules my appointments and calls me to explain a 2009 and I will continue to do so because of their wonderful service department. Joe is GREAT, he schedules my appointments and calls me to explain all work thats being done. I swear he knows everything about cars :) He always asks if I need a rental, Joe puts my needs first and makes sure to accomodate me before even scheduling my service. As soon as I get there, I am treated so nicely by everyone. Dave and Joe are so friendly and get my vehicle done in such a quick time frame. I have shown up sometimes without an appointment and Dave has always taken care of me, if it's tires, etc he always helps me. Bob Gross the service manager introduced himself to me and told me if I had any questions about anything or needed anything in general for my Jettas to please notify him, I thought that was so professional of him. I always have such a Wonderful experience there and thats why I am a loyal returning customer. LOVE these guys!! More