Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
141 Reviews of Crestmont Toyota - Service Center
Sort by
December 27, 2024
First time visiting this dealership. I had a wonderful experience at Crestmonf Toyota. They were very friendly and professional. I highly recommend them! I had a wonderful experience at Crestmonf Toyota. They were very friendly and professional. I highly recommend them! More
by Aarroyave
Employees Worked With
Nicole Willis
August 01, 2024
Daniella was excellent as usual She is very professional caring and definetely listen to what the customer has to say Also the rest of the staff at Crestmont is courteous and helpful caring and definetely listen to what the customer has to say Also the rest of the staff at Crestmont is courteous and helpful More
by franzese
Employees Worked With
Service staff excellent
June 12, 2024
There are two incidents that reflect on the competence and professionalism' of this service center. #1 - This service center is the only place we have ever taken our 2016 Toyota RAV4 for an oil change. and professionalism' of this service center. #1 - This service center is the only place we have ever taken our 2016 Toyota RAV4 for an oil change. Today they said I need a new oil pan because the threads on the oil drain plug were stripped. They had to be the ones that stripped the threads so why must I pay for a new oil pan. We declined the oil pan fix. #2 - They always rotate the tires when I get service. About a week after the last service, my wife complained of a noise when driving. Upon investigation, it was found that all the driver’s side rear wheel lug nuts were loose. Its circumstantial, but I think a Crestmont mechanic was at fault. My family has purchased 4 vehicles from Crestmont and have used their service center often. I doubt that I will never deal with them again. Update 1: Hooray for reviews. Crestmont read my review and called me. They promised to take care of the oil drain plug issue. I will update this review again later. Update 2: Thanks to their Customer Relations Manager, Mike Mongiovi, they rethreaded the oil drain plug hole and didn’t charge us anything. More
by philipprekel
Employees Worked With
Mike Mongiovt
April 25, 2024
The the service at Crestmont is always top notch from start to finish. I always get updates and the staff is very pleasant to converse with. A+ start to finish. I always get updates and the staff is very pleasant to converse with. A+ More
by mario.zimbardo
Employees Worked With
Eric from service
April 19, 2024
The dealer was very efficient and promptly serviced my vehicle much faster than expected, only issue I ran into was I was enjoying reading a book on their waiting room and the dealer had my car finished b vehicle much faster than expected, only issue I ran into was I was enjoying reading a book on their waiting room and the dealer had my car finished before I finished reading a interesting chapter in the book. More
by John
Employees Worked With
Service Department
March 07, 2024
Crestmont always has provided superior service on my 2015 Tacoma. I recently bought the 2025 Tacoma Sport from Crestmont and waiting for it to arrive. Tacoma. I recently bought the 2025 Tacoma Sport from Crestmont and waiting for it to arrive. More
by John Rodrigues
Employees Worked With
October 05, 2023
We highly recommend Paul in sales, Mike E. in service & Elliot in rentals. All 3 men .. & the service valet too are pleasant, helpful & efficient. We would not hesitate to work with these ge in service & Elliot in rentals. All 3 men .. & the service valet too are pleasant, helpful & efficient. We would not hesitate to work with these gentlemen again. Thank you all for seemless ordering, buying, servicing & renting experiences! More
by Lisa & Tim
