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Crestmont Hyundai - Service Center

Brunswick, OH

4.2
1,957 Reviews

1,957 Reviews of Crestmont Hyundai - Service Center

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March 02, 2025

I'm very thankful for the wonderful service Brenden and his team provide. They are always friendly and helpful. More

by Rada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

The oil change was quick. The headlights of my Genesis have condensation in them for the second time. When I told the guy at the service desk he said they wouldn’t photograph More

by CJ Barrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Aslan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Crestmont Hyundai responded

I am sorry you did not receive the service you expected at our service center. I am happy to hear that the oil change itself was quick, but I apologize that our service team could not resolve your problem with the headlights. I have taken the issue to our management team for review. We appreciate your feedback and want to assure you that we will do our best to ensure your issue is resolved properly and efficiently. Thank you again for your support. Nancy Crestmont Hyundai

March 02, 2025

Came in for an oil change for my Tucson. The dealership had mailed me a coupon for the service, which when I presented it to the service advisor Mike, was told “that doesn’t apply to your c More

by christopher.oconnell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Crestmont Hyundai responded

I apologize that you did not receive the level of service from us that you have come to expect. The service staff should have identified that problem with your vehicle. I apologize that it didn't happen, and I will pass your issue to the management team for review to see how we can address this issue going forward. Nancy Crestmont Hyundai

March 01, 2025

We had an extremely easy and positive car leasing experience with Ron. He was great to work with and would highly recommend him to our family and friends! Thanks Ron, we love our new Santa Fe! More

by JessaKramer
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ron Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

I took my car in for it's complimentary tire rotation and oil change. They lied about completing a tire rotation and did not inform me of a nail in my tire that was causing my tires to lose pressure. More

by kelseymt1313
Recommend Dealer
No
Employees Worked With
mike
Feb 28, 2025 -

kelseymt1313 responded

I took my car in for it's complimentary tire rotation and oil change. They lied about completing a tire rotation and did not inform me of a nail in my tire that was causing my tire to lose pressure.

February 26, 2025

I was well informed about the service needed& performed. Very pleased with how it was handled with ease. More

by Daisy625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Mulligan
February 21, 2025

In and out no muss, no fuss. Will go back again when need service again More

by headmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Jewett
February 21, 2025

Over charged for a visit because I thought my brakes were rubbing on my front right tire. Absolutely atrocious price gouging. Will not be returning. More

by jameskklinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager is a joke
February 20, 2025

My husband actually called and scheduled the appointment with Brendan. When I got there he got me right in and explained that the team was there working for me. Took care of everything in a timely manner an More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Flynn
Feb 21, 2025 -

Crestmont Hyundai responded

Michelle, thank you for both great reviews of Crestmont Hyundai. We are happy that you were pleased with Brendan and our team's efforts to take good care of you while you were here. Nancy Crestmont Hyundai

February 20, 2025

My husband actually called and scheduled the appointment with Brendan. When I got there he got me right in and explained that the team was there working for me. Took care of everything in a timely manner an More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Flynn
Feb 21, 2025 -

Crestmont Hyundai responded

Michelle, thank you for the great review of Crestmont Hyundai. We are happy that you were pleased with Brendan and our team's efforts to take good care of you while you were here. Nancy Crestmont Hyundai

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