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Crestmont Hyundai - Service Center

Brunswick, OH

4.2
1,957 Reviews

1,957 Reviews of Crestmont Hyundai - Service Center

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March 23, 2025

Everyone is so kind and efficient and answers all my questions. I have referred to them often More

by rjshaw830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Mulligan, Alex Fuldauer
March 22, 2025

Wonderful customer service and care. Not a long wait. Feel very comfortable and satisfied with the care and safety of my vehicle More

by shaunamack7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Great sales force poor service department. The sales force isn't high pressure. And doesn't use dirty tricks other dealerships do. However, the service department isn't very responsive. A More

by mikewludinsky
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Yun
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Reshni
March 22, 2025

Nader is the best. Worked with us to make a long-distance purchase. Was always available. No question was too small. Would recommend him to family and friends. More

by cecilebrennan
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Always great customer service and support! Its why I keep coming back year after year! More

by henry.tammy29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry "The Car Guy" Coggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

Brendan is outstanding and has great customer service! ! He keeps you informed and makes sure repairs are done correctly. More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

The service that I received from the service department is definitely a one star because I was never notified of the next thing that was being done to my car and also things not being put back on my car Af More

by jeana.l.ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Russ
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Reshni
March 14, 2025

Service needs much improvement . Poor and unprofessional advice. Mike has a terrible attitude . I can say the other service employees are more professional More

by hlfairchild196
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Very fast good service. we were in out within one hour for ten thousand miles check. More

by br1663
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

10 days for a door latch and no loaners. Very poor customer service. Zero response to emails we sent. More

by tblueterr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Aslan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.