Crestmont Hyundai - Service Center

Accomodating Dealership Emily was very accomodating. She was able to squeeze me in even though the appointment slate was full. She understood that Saturday is the only day i Emily was very accomodating. She was able to squeeze me in even though the appointment slate was full. She understood that Saturday is the only day i can bring the car in. Plus the fact that i was in the previous Saturday for the same problem, which reoccurred again. She even got me a ride home with Damien. Thank You. More

Great repair job A few days ago, my car gave off a warning alarm telling me the driver’s side backseat door was open. It was not. After trying to get it to recognize i A few days ago, my car gave off a warning alarm telling me the driver’s side backseat door was open. It was not. After trying to get it to recognize it was shut, I called the service department at Crestmont Hyundai. They told me to bring it in and they’d try to fit it in the next day. They did so, but needed to order a part. So we set up an appointment for Friday to replace a sensor. Sometime late Thursday, the door sensor started working again, just as suddenly as it stopped working. When I brought it in, I told them it was working again. They told me, “it doesn’t matter. We’re replacing it anyway. You don’t want it to suddenly stop working again.” I thought that was pretty awesome of them to do. It would have been easy to cancel the appointment or say the warranty wouldn’t cover it since it was now working again. Instead, they just replaced it and gave me peace of mind. More

Great Service I had the screen in my Elantra replaced. Fast service, friendly staff and nice waiting area. They also washed my car, which was a nice extra service. I had the screen in my Elantra replaced. Fast service, friendly staff and nice waiting area. They also washed my car, which was a nice extra service. More

Oil Change Work was done promptly and correctly. They did what I asked for and gave me the results of the multi-point inspection. Car was washed. Work was done promptly and correctly. They did what I asked for and gave me the results of the multi-point inspection. Car was washed. More

Efficient and courteous. When it came time to purchase a new vehicle 8 years ago, I did my research. I talked to mechanics, auto body repairmen, and dealerships. Hyundai Sonat When it came time to purchase a new vehicle 8 years ago, I did my research. I talked to mechanics, auto body repairmen, and dealerships. Hyundai Sonata was my choice for a vehicle. My choice of dealership was Crestmont. I have never been disappointed in my purchase. From purchase to service this is a top notch dealership to trust. They work efficiently and courteously from day one and beyond. More

Service very nice very prompt and gave me a few pointers. Greatly appreciated. Felt no pressure like the prior car buying experiences . Would recommend this d very nice very prompt and gave me a few pointers. Greatly appreciated. Felt no pressure like the prior car buying experiences . Would recommend this dealership over anyone More

Damaged my vehicle while replacing interior monitor 1.0 star rating 3/25/2016 I took my car to the service department to replace a faulty back up camera monitor and a clock th 1.0 star rating 3/25/2016 I took my car to the service department to replace a faulty back up camera monitor and a clock that didn't keep accurate time. Crestmont replaced it but badly scratched the air bag button and the trim around the monitor. They told me is wasn't bad and they would order the trim piece. I called to make sure they ordered the button too but was told they did not look at the damage. I had to take photos for them to order the airbag button. When they replaced both parts they chewed up my dashboard and marred the new monitor trim. They made another appointment telling me they would replace the dashboard and trim piece. They gave me a loaner car and kept my vehicle for a day and a half. When I returned they told me they took the car to a detailer instead because my parts were not available and they spray painted the trim a flat gray when it is a shiny silver that does not match the interior of my car trim and they tried to smooth the chewed up dashboard which looks horrible. Now they told me they would order the new dashboard and trim and call me the next day and two days have gone by and nothing has been done to get the damage fixed that they have done to my car. All they have done is make it worse. They are not experienced to do this type of repair and they continue to waste my time and not tell the truth. I wish I had never taken my car there or trusted them with my repair. I have filed a complaint with Hyundai Customer Service and I am waiting for the problem to be resolved More

Van of nightmares. I recently purchased a used Hyundai mini van from another dealer. It was sold to me, to my dismay, needing brakes, a new oil pan, valve gasket covers I recently purchased a used Hyundai mini van from another dealer. It was sold to me, to my dismay, needing brakes, a new oil pan, valve gasket covers and a tranny fluid flush and fill. I called around and Crestmont Hyundai was the best price. I took it in and received a call later that day stating that they had more bad news. The oil in the engine was like tar. I would be lucky to get another 10,000 miles out of it. They refused to waste my money by continuing repairs. I was only responsible for the new oil pan. I really appreciate their honesty and saving me 750.00. Then I had to call the dealer I bought it from...then the fun REALLY began. Crestmont even took photos of the nasty pan/oil and gave me the old pan. Everyone was VERY friendly, helpful and honest. I can't say the same for the "other" dealership. I would definitely consider buying a car from them down the road. I will also use them for service on my replacement car. More

Quick service on short notice.....service employees always friendly. Comfortable waiting area with Internet access. As far as price.....I always think that car repairs are too expensive, but I like get always friendly. Comfortable waiting area with Internet access. As far as price.....I always think that car repairs are too expensive, but I like getting everything done at one place at one time More