Crestmont Hyundai - Service Center

service department falls short I have taken my car back for the same problem (4 separate big problems) 3 times or more for each and it takes that many times to get satisfaction. Af I have taken my car back for the same problem (4 separate big problems) 3 times or more for each and it takes that many times to get satisfaction. After they replaced my engine (4 months wait) they still (8 months later) do not know why my MPG's are so much worse and can't help. I suggested that maybe there was an exhaust leak at an engine connection as it sounds very loud compared to before and their scientific experiment was to start my car, start one of their new ones, and then tell me that my car was quieter than a new one from what they heard (no equipment or sound monitoring devices were used in this process). I have been waiting for 6 weeks to hear back from the manager and honestly, even IF he is waiting to hear from Hyundai before contacting me with an answer, he could still call me and let me know that. I have called and online chatted and I do not hear back. Their communication skills are non existant unless they are waiting for you to bring their loaner car back! Emily and David tried to help at least, but I cannot give credit to anyone else there and I don't even know the person's name that is supposed to call me back as no one has told me the manager's name. More

Review I had a great experience. Mrs. Bosko was great over the phone. She really allowed my experience to be as smooth as possible and is a great young lady. I had a great experience. Mrs. Bosko was great over the phone. She really allowed my experience to be as smooth as possible and is a great young lady. She has a bright future ahead of her. More

Purchased a car This company is terrible I purchased a car had it for eight days and they has not fixed the rim yet They called me and told me rim was in drive all. T This company is terrible I purchased a car had it for eight days and they has not fixed the rim yet They called me and told me rim was in drive all. The was out to dealership for them to tell me it’s the wrong rim and has not heard back from them it’s been a month More

They are OK I dropped my car off at 8 am and told them I needed it by 3:30. At 3:45 I called them and they said it would be done soon. I dropped my car off at 8 am and told them I needed it by 3:30. At 3:45 I called them and they said it would be done soon. More

Fantastic All faces were smiling and friendly, and the service was very quick and painless. Could not have asked for a better experience from a service departme All faces were smiling and friendly, and the service was very quick and painless. Could not have asked for a better experience from a service department. More

Thorough and professional I had an oil change, multi point inspection, air filter change, and car wash all in under 40 minutes. Always a good expierence and friendly staff! I had an oil change, multi point inspection, air filter change, and car wash all in under 40 minutes. Always a good expierence and friendly staff! More

great all around I have used Crestmont Hyundai for years now and they have always had great customer relations , dependable quality work and a fantastic waiting area. I have used Crestmont Hyundai for years now and they have always had great customer relations , dependable quality work and a fantastic waiting area. Thanks! More

Hyundai Santa Fe Sport AWD The service I received for my Santa Fe Sport AWD was quick, friendly, and complete with a written report on what was done and a readout of what was ch The service I received for my Santa Fe Sport AWD was quick, friendly, and complete with a written report on what was done and a readout of what was checked with answers to what was in the normal range and what the readings were (very helpful) More

Great service and fast. Due to the holiday their schedule changed. They called and rescheduled for the day after Christmas. They were waiting for me at 0745, took the car in Due to the holiday their schedule changed. They called and rescheduled for the day after Christmas. They were waiting for me at 0745, took the car in and had me out by 9 including a washing. This for the 37500 service. More

Quick and helpful even on warranty issues When my repair left my vehicle still leaking washer fluid, they rushed me in without and appointment. The staff is super-polite and always makes me fe When my repair left my vehicle still leaking washer fluid, they rushed me in without and appointment. The staff is super-polite and always makes me feel like a priority. More