Crestmont Hyundai - Service Center

Great as always I have never had any problems with service from the service employees. Always helpful and willing to explain any concerns with the car. Good experienc I have never had any problems with service from the service employees. Always helpful and willing to explain any concerns with the car. Good experience. More

Convenient and Comfortable. Friendly staff. I have been going here for a year and staff is as courteous as ever. I would recommend this dealer for services. and Comfortable. Friendly staff. I have been going here for a year and staff is as courteous as ever. I would recommend this dealer for services. More

Great service I had scheduled at Ganley for my recalls, but went to Cresmont on accident.i thought I made sure because I do not like Gan. The staff was very friendl I had scheduled at Ganley for my recalls, but went to Cresmont on accident.i thought I made sure because I do not like Gan. The staff was very friendly, an I apologized that didn't have an appointment but they still took my service an got the recalls done. I won't go anywhere else now. More

Super Easy Very easy to schedule online. Good service hours and very nice employees. Was in and out very quickly and they did not try and up sell stuff that wasn Very easy to schedule online. Good service hours and very nice employees. Was in and out very quickly and they did not try and up sell stuff that wasn’t needed. great work Thank you More

GREAT SERVICE WAS PLEASANTLY SURPRISED BY THE SERVICE WE RECEIVED . BOTH WOMEN WHO SERVICED THE CAR WERE VERY GOOD. THANKS AGAIN. GLAD YOU ARE SO CLOSE & QUICK WITH WAS PLEASANTLY SURPRISED BY THE SERVICE WE RECEIVED . BOTH WOMEN WHO SERVICED THE CAR WERE VERY GOOD. THANKS AGAIN. GLAD YOU ARE SO CLOSE & QUICK WITH SERVICE. MILT & KATHY KAMPRATH More

Helpless repair service After 3 months of push back and denial of a problem, we were finally able to get it fixed finally through Classic Hyundai Mentor. Crestmont Hyundai After 3 months of push back and denial of a problem, we were finally able to get it fixed finally through Classic Hyundai Mentor. Crestmont Hyundai service manager has an email with their diagnosis attached. He took care of me… AWD is not functioning. I have numerous videos of evidence of it slipping and not engaging in different circumstances. They recommended alignment and new tires. I am lied to and sent home with a defective AWD system (invoice stating the AWD is working as intended). Reason being is "I do not understand how AWD works". He explained to me numerous times how AWD works in a complicated way, how I didn't press the right buttons in the right sequence... and so much more. He had me test the car in snow, in front of him, because the videos were not relevant. He admitted the car had only one front wheel spinning. Two and a half weeks later I dropped the car off after finally being offered a loaner… 3 days later he calls and says the car is ready to be picked up. That particular day we had 50+ degrees and sunny, but he found snow and ice and tested the car. He concluded the AWD was working fine. I tested the car when I got home, no AWD (he has videos). All of this... because there are no 4-wheel dynos available for testing in real world conditions. It is sad to see people like him in this position. He was able to convince Hyundai Field tech and my case manager that my car is fine after originally agreeing there was a problem. Almost like I was just a headache for him. To say the least... I had higher expectations from him; he is the expert. At Classic, the service manager didn't have to get involved. The adviser was able to help me. In 3 hours, we were on our way back home with a fully functioning car. More

Excellent service The service and parts teams, Dave, Christin, and Steve we're fast, effective, and informative. I was able to have a let remote ordered and programed i The service and parts teams, Dave, Christin, and Steve we're fast, effective, and informative. I was able to have a let remote ordered and programed in 2 days More

Barb's Review Great service! They completed my software upgrade in half the time of the original quote! I would recommend this service center to everyone. Thank y Great service! They completed my software upgrade in half the time of the original quote! I would recommend this service center to everyone. Thank you! More

Thank you Nick & Crestmont Brought my 2019 Santa Fe back today to pick up my plates. Nick Vansickle asked if I could wait a few minutes. He had my plates put on my vehicle and Brought my 2019 Santa Fe back today to pick up my plates. Nick Vansickle asked if I could wait a few minutes. He had my plates put on my vehicle and had the car washed. Once again excellent service from Nick Vansickle and the Crestmont team. I Love my new Santa Fe! George Sedlak More

was a good experience The deal was well done and explanation of the options were super. I was pleased with my experience and must say Joe is an excellent salesman. than The deal was well done and explanation of the options were super. I was pleased with my experience and must say Joe is an excellent salesman. thank you Joe! Rich Fleming More