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Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,832 Reviews

1,832 Reviews of Crestmont Hyundai - Service Center

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May 13, 2019

Service Had computer update on my Santa Fe. Emily was prompt and friendly. She took me to the lounge area., Loved the car wash., Great service. More

by Karlaw32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
May 15, 2019 -

Crestmont Hyundai responded

Thank you for a lovely review!

May 13, 2019

Service Your tech broke a part on my wife’s car and didn’t own up to it. Management did not own up to up either. I have lost confidence with your service depa More

by sgardin1242
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Robert Anderson, Emily Hamrick
May 15, 2019 -

Crestmont Hyundai responded

This review is very concerning. Could you please e-mail crestmontmarketing@gmail.com so we can come up with a resolution?

May 13, 2019

45k service Car in for 45k service- oil change and tire rotation. They could not hear or duplicate noise in front end; did not find any other problems with car C More

by MADZ1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
May 15, 2019 -

Crestmont Hyundai responded

Thank you for taking the time to share!

May 13, 2019

great service, very friendly, honest. love yr dealership. will recommend to everyone. i dont feel like im being gouged. very honest work & estimates. I'll be back. More

by SMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Riczo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Anderson, David LaLonde, Emily Hamrick
May 15, 2019 -

Crestmont Hyundai responded

Noted. Thank you for the feedback!

May 07, 2019

Very pleased with the service Employees are very friendly. Service was quick and respectable. They answered any questions I had respectfully. Better than other dealerships I have b More

by emptyness71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ghotra, Emily Hamrick
May 06, 2019

Long standing client Always good service. Told I need 4 new tires. 2 of them have 8k miles on them. Attention to detail. Emily got to the truth!!! More

by knasie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
May 07, 2019 -

Crestmont Hyundai responded

Thank you for taking the time to write a review. If there is anything we can do to give you a 5 star experience, we would deeply appreciate if you contacted us at crestmontmarketing@gmail.com.

May 03, 2019

Great Customer Serbice Very professional and addressed all my concerns. I drive from Akron to Crestmont because of the friendly atomphere. I have bought two vehicles from Cr More

by DOCISU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
May 03, 2019 -

Crestmont Hyundai responded

Thank you so much for taking the time to write such an awesome review! Your words are featured on our Facebook page for #FiveStarFriday. Check it out: https://www.facebook.com/HyundaiCrestmont/photos/pcb.1057948357734364/1057947097734490/?type=3&theater. We appreciate you so much!

May 03, 2019

Oil change tire rotation Fast and courteous service people. Friendly people working at the front desk for Check in. Clean waiting area with drinks available. Nice touch wash More

by DDGOTSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
May 07, 2019 -

Crestmont Hyundai responded

Thank you for sharing!

May 03, 2019

Great service experience . We had some steering column issues and it was fixed but not exactly the way it was supposed to be we took it back they did a beautiful job fixing i More

by DEBBIEEBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
May 07, 2019 -

Crestmont Hyundai responded

We are glad we could resolve the issue and leave you feeling happy and confident.

May 02, 2019

Always efficient! I recently went in for a tire rotation and oil change for my 9 year old Sonata. The serviceman detected the need for rear brakes. While completing my More

by MATHDENMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
May 03, 2019 -

Crestmont Hyundai responded

Thank you for your words and for your loyalty to Crestmont Hyundai. It is our pleasure to serve you.

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