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Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,829 Reviews
Call Service Center (330) 225-0011

1,829 Reviews of Crestmont Hyundai - Service Center

Sort by
November 12, 2024

Very easy to deal with no pressure at all. They listen to your needs. Anna my salesperson was extremely helpful and knowledgeable. I felt at ease and was not stressed out like you are at most More

by kmetz1127
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Tsiupyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 07, 2024

The dealership was very clean and the waiting area was quite comfortable with nice coffee and snack options. More

by lannf129
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Nov 08, 2024 -

Crestmont Hyundai responded

Thank you for the nice review! The coffee machine is freakishly good, isn't it? :) We appreciate you!

November 05, 2024

Really friendly and knowledgeable. I never dread getting my oil changed. Thanks for taking great care of my car! More

by wallace3380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russ
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Nov 05, 2024 -

Crestmont Hyundai responded

Thank you! What a nice thing to say! Service can be dreadful and scary, sort of like going to the dentist! Glad it's been a good experience for you! :) Enjoy your day.

November 05, 2024

Long wait for routine service, difficult to schedule urgent matters, as in waiting ober a month for an open appointment. Did not feel like service personnel listened to me or cared about me. More

by ginny1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Salyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Crestmont Hyundai responded

Hey Ginny, Thank you for letting us know. How you feel is important to us. I am going to send you a private message to go over more details.

November 04, 2024

Awesome place to get your car serviced They got my new engine replaced and my car drives like new now. Thank you Brendan More

by danyblue74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Crestmont Hyundai responded

Glad everything worked out for you and the car is driving well! Thank you for the great review we appreciate it.

November 01, 2024

Good service department. Also good customer service. Also service department manager was attentive.and concerned More

by hware0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Crestmont Hyundai responded

Happy that you had a good experience. It's nice to hear that we were attentive and managed your concerns. Remember we are here for all your vehicle needs! Enjoy your Genesis!

November 01, 2024

i really appreciate the service. understanding concerns and fixing .happy to refer anyone for car service. More

by srinu2044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Crestmont Hyundai responded

Thank you for the review, we APPRECIATE YOU! Have a great day!

November 01, 2024

I’m new to Ohio a coworker told me about Crestmont Hyundai. There’s another Hyundai closer to me but I'm so happy with this one by far More

by Esmerelda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Crestmont Hyundai responded

We really appreciate your Co-worker! Happy to have you in Ohio. Thank you for trusting and trying us out, we are happy to be your dealership for all your vehicle needs.

October 31, 2024

Friendly courteous service and fair pricing. Car is working great and gets good milage still. More

by sprit1clg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Crestmont Hyundai responded

Thank you for the review! We're happy it's running well! You only gave us 4 stars in a couple of categories, time, price and service. You noted that our Team was friendly and courteous and that the pricing was fair, is there something we could do better? We always want to know! Please feel free to respond here or call Bryan Mulligan our Service Manager directly. :) Thank you again, and happy Halloween.

October 31, 2024

Fast efficient service. Waited for my Tucson. Back in an hour. Washed and ready to go. More

by pmfricker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Crestmont Hyundai responded

Wow, that is nice to hear! Thanks for taking the time to write the review, we appreciate it. Have a great day.

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