Crestmont Buick GMC - Service Center

The wait time was very reasonable. Staff was professional, and polite. Waiting area was clean and coffee tasty Staff was professional, and polite. Waiting area was clean and coffee tasty More

Outstanding service. Have only used you for all my car needs. Honest and so good at communicating. Appreciate this dealership👍 Have only used you for all my car needs. Honest and so good at communicating. Appreciate this dealership👍 More

The staff is very helpful in many way just need to improve on communication with the waiting customers. improve on communication with the waiting customers. More

Great service! Hannah was considerate and patient. The facility was clean. Many service personnel walked passed and acknowledged my presence. Hannah was considerate and patient. The facility was clean. Many service personnel walked passed and acknowledged my presence. More

My only concern is the shortage of staff that seems to be taking place at the facility with the service still remains impeccable, and I will continue to go there as long as possible taking place at the facility with the service still remains impeccable, and I will continue to go there as long as possible More

This is by far the best dealership in the area! Mike and Sara were outstanding Sara the Service manager and Mike the service guy who has worked on all my vehicles starting with the Hummers way bac Mike and Sara were outstanding Sara the Service manager and Mike the service guy who has worked on all my vehicles starting with the Hummers way back! We had a Black tie waiters dinner in the pull in service area with over 200 Hummer owners driving to the Toys for Tots Marine Corp base in Brookpark! Should have seen the police/Humvee escorts with Hummers on 480 to the base by the Malley's Pink towers loaded with Christmas gifts in every Hummer! I had 100 little teddy bears to hand out in my H2 & H3! Then we had tickets for an Indians game on top of that! The Johnson brothers were in-charge of your dealership! Since then I don't trust any other dealerships except for Starling Chevrolet in Mt. Pleasant SC were we did a trade in a few years ago from an older Chevy Tahoe to a newer Tahoe! Miss my Hummers but it was time to move on! You guys and Ladies are Awesome!!!! More

My first experience with Crestmont service, it was good . Service representative was courteous, informative. Building was clean Service representative was courteous, informative. Building was clean More

Excellent service department and excellent repair service in a timely manner a great team of technicians. in a timely manner a great team of technicians. More

Your service advisor was rude and was unable to explain some of my services. However the cashier was wondering an extra helpful when your advisor wasn’t..and it took almost three hours for a oil change, I some of my services. However the cashier was wondering an extra helpful when your advisor wasn’t..and it took almost three hours for a oil change, I had to ask the advisor what was the status after I walked past her numerous times. Then once again be charged for something she was unable to explain.. I just will not be coming back there to get my vehicle serviced….nor will I advise anyone I know to come there for service or purchase… More