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Crestmont Buick GMC - Service Center

Beachwood, OH

3.9
156 Reviews
Call Service Center (216) 245-9424

156 Reviews of Crestmont Buick GMC - Service Center

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August 21, 2024

Very unique dealership, serving is most top customer service and very friendly and knowledgeable employees More

by tetteyama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Crestmont Buick GMC responded

Thank you for the compliments and your business!!

August 21, 2024

I went in there for an oil change and tire rotation and I stole them that I had a streak on the driver side that won't go away. Every time it rains they didn't fix that. It took him 2 hours. Should have been More

by jmncbrowns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
2.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
nathan hull
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lashounda Carpenter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Kovalcik
3.0
This rating includes all reviews, with more weight given to recent reviews.
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August 20, 2024

I asked for a full Diagnostics and they only checked some stuff not the entire car. More

by george.v.manning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
nathan hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lashounda Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Kovalcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 20, 2024

This is my second purchase with Crestmont Buick I find dealership and staff to be professional and courteous More

by lenorawaller60
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Crestmont Buick GMC responded

Thank you for you continued business we hope you enjoy the new car!

August 19, 2024

They did a good job servicing my car and were very helpful and friendly. I trust my car to this dealership. More

by slferrini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t purchase a car. Just had it serviced.
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August 15, 2024

The wait time was very reasonable. Staff was professional, and polite. Waiting area was clean and coffee tasty More

by barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Kovalcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 10, 2024

Outstanding service. Have only used you for all my car needs. Honest and so good at communicating. Appreciate this dealership👍 More

by Teacherdebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Super young lady
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August 09, 2024

Nice location, prompt service, friendly staff, also professional. Waiting area is somewhat small, though adequate. More

by ritakar30
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lashounda carpenter
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Aug 23, 2024 -

Crestmont Buick GMC responded

Thank you very much for your business and congrats!!

August 08, 2024

The staff is very helpful in many way just need to improve on communication with the waiting customers. More

by turnervivia17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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August 08, 2024

Great service! Hannah was considerate and patient. The facility was clean. Many service personnel walked passed and acknowledged my presence. More

by zvlester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah service
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