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This rating includes all service center reviews, with more weight given to recent reviews.
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171 Reviews of Crestmont Buick GMC - Service Center
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Verified Customer
September 13, 2024
I got good service, but didn't know ahead of time about the credit card fee. And now since I HAVE put at least 15 words, you're getting more! The wait was longer than expected also. the credit card fee. And now since I HAVE put at least 15 words, you're getting more! The wait was longer than expected also. More
by dar20031
Employees Worked With
Didn't use sales, I used service
September 11, 2024
I did not intend to buy a car when I was having my car serviced but Tina made it all happen. She showed me all the features on the new Encore and I was convinced that it was the car for me. She spent a gr serviced but Tina made it all happen. She showed me all the features on the new Encore and I was convinced that it was the car for me. She spent a great deal of time educating me on the in and outs of the car. GMAC is lucky to have her More
by Mathews50
Employees Worked With
September 06, 2024
Sara the Service Advisor was excellent. However, the Manager, Dan, who is no longer there seemed to be at a lost for answers. The backup camera was replaced on an Encore GX 2020. The Tec However, the Manager, Dan, who is no longer there seemed to be at a lost for answers. The backup camera was replaced on an Encore GX 2020. The Tech could not program. I returned several times, before being asked to leave the car overnight. Sara was able to ask the Tech to request help from GM and explained to me the request should be answered within 24 hours. Camera was finally functioning. More
by CBURKS2543
Employees Worked With
Sara
September 04, 2024
Crestmont did their very best to be responsive and Hannah, the service advisor, but they were understaffed and this was frustrating since I was without my truck for over a month. Thank you again Ha Hannah, the service advisor, but they were understaffed and this was frustrating since I was without my truck for over a month. Thank you again Hannah for being a great service advisor and advocate! More
by michaelhawkins
Employees Worked With
Hannah Foster
September 01, 2024
Timely, courteous, and professional. I have had both of my cars serviced there in the past few weeks, and will continue to use their services I have had both of my cars serviced there in the past few weeks, and will continue to use their services More
by ron
Employees Worked With
Service Department
September 01, 2024
The service staff was so respectful and on time it was a lovely experience and my mom was happy thank you so much. lovely experience and my mom was happy thank you so much. More
by Dwinfrey54
August 23, 2024
It's a good dealership every body friendly I did not have to wait long. have to wait long. More
by marcia10
Employees Worked With
