Crestmont Buick GMC - Service Center

Did not appreciate having to pay an extra 3% when a credit card was used to pay the bill. You want customers but expect them to pay more for your service credit card was used to pay the bill. You want customers but expect them to pay more for your service More

They blocked my phone number and now I can’t reach out when this is a problem with the car. when this is a problem with the car. More

The work is Fine, but the service manager that we worked with never reached out to us when the car was done, lied about saying she texted and called would not answer voicemail messages- I left three message with never reached out to us when the car was done, lied about saying she texted and called would not answer voicemail messages- I left three messages The day of service. I had to cancel service a couple weeks prior to that and left a message and requested a call back to reschedule and I never received a call back I also left a message with the service manager and haven’t yet to receive a callback from him We left the dealership several years ago, but came back and was told that their service issues were resolved. I have yet to see this be resolved. More

2 items of the oil change service was not performed correctly. Called to speak to the manager, no return phone call. Service charge of $350, I expected a good to great service. I actually spent $600 th correctly. Called to speak to the manager, no return phone call. Service charge of $350, I expected a good to great service. I actually spent $600 that day but I am very disappointed in the service of my 2023 Denali 3500. More

Sales department excellent. Service department stinks I had serviced my car there for 4 years. Never again Service department stinks I had serviced my car there for 4 years. Never again More

I had my 2020 Buick ENCORE serviced to change oil. It has been running fine. I was told my battery level was low but no problem, watch for warning signs. The very next morning my car was dead. Too muc It has been running fine. I was told my battery level was low but no problem, watch for warning signs. The very next morning my car was dead. Too much of a coincidence! No good help from service except to tow. Will never service my car there again. I believe they took advantage of me. More

Pleasant and efficient It was a pleasant surprise For my sales person to come out and greet me in the waiting room. my sales person to come out and greet me in the waiting room. More

Great professional service done in a reasonable amount of time. Got the work needed done for my vehicle replacement key and remote. time. Got the work needed done for my vehicle replacement key and remote. More

Great service,professional Hannah was fantastic. . Shaun remembered me and let me know She's there for future new car plans. . Shaun remembered me and let me know She's there for future new car plans. More

Did not appreciate having to pay an extra 3% when paying with a credit card. You want the business but charge the customer extra to pay the bill with a credit card. No car wash done after service with a credit card. You want the business but charge the customer extra to pay the bill with a credit card. No car wash done after service More