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156 Reviews of Crestmont Buick GMC - Service Center
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September 26, 2024
I had my 2020 Buick ENCORE serviced to change oil. It has been running fine. I was told my battery level was low but no problem, watch for warning signs. The very next morning my car was dead. Too muc It has been running fine. I was told my battery level was low but no problem, watch for warning signs. The very next morning my car was dead. Too much of a coincidence! No good help from service except to tow. Will never service my car there again. I believe they took advantage of me. More
by NANCYD0425
Verified CustomerEmployees Worked With
Jakub
September 24, 2024
Pleasant and efficient It was a pleasant surprise For my sales person to come out and greet me in the waiting room. my sales person to come out and greet me in the waiting room. More
by 825dej
Employees Worked With
September 19, 2024
Did not appreciate having to pay an extra 3% when paying with a credit card. You want the business but charge the customer extra to pay the bill with a credit card. No car wash done after service with a credit card. You want the business but charge the customer extra to pay the bill with a credit card. No car wash done after service More
by Drobnichsulak
Employees Worked With
No name
September 13, 2024
I got good service, but didn't know ahead of time about the credit card fee. And now since I HAVE put at least 15 words, you're getting more! The wait was longer than expected also. the credit card fee. And now since I HAVE put at least 15 words, you're getting more! The wait was longer than expected also. More
by dar20031
Employees Worked With
Didn't use sales, I used service
September 11, 2024
I did not intend to buy a car when I was having my car serviced but Tina made it all happen. She showed me all the features on the new Encore and I was convinced that it was the car for me. She spent a gr serviced but Tina made it all happen. She showed me all the features on the new Encore and I was convinced that it was the car for me. She spent a great deal of time educating me on the in and outs of the car. GMAC is lucky to have her More
by Mathews50
Employees Worked With
September 06, 2024
Sara the Service Advisor was excellent. However, the Manager, Dan, who is no longer there seemed to be at a lost for answers. The backup camera was replaced on an Encore GX 2020. The Tec However, the Manager, Dan, who is no longer there seemed to be at a lost for answers. The backup camera was replaced on an Encore GX 2020. The Tech could not program. I returned several times, before being asked to leave the car overnight. Sara was able to ask the Tech to request help from GM and explained to me the request should be answered within 24 hours. Camera was finally functioning. More
by CBURKS2543
Employees Worked With
Sara
