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Crestmont Buick GMC - Service Center

Beachwood, OH

3.9
204 Reviews

204 Reviews of Crestmont Buick GMC - Service Center

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February 13, 2025

They were very good. But don't not sent me another email survey. I'm old and have no more to say. More

by PEGJS15
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember
February 11, 2025

They were prompt in servicing my vehicle, pleasant and very. I was able to get an appointment within three days and that I truly appreciated! More

by mlpoole1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Goss
February 10, 2025

Service appointment was finally easy, I was kept informed on the status of my car. Car was CLEAN More

by dbmcmillin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New service manager was great
February 06, 2025

Very good dealership,professional and always seem to have the answers and what was wrong with my car More

by sgnowak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
nathan hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lashounda Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Kovalcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Crestmont GMC gives the best Customer Service. I was very fortunate to lease my GMC there and have access to some of the best service for my vehicle. I definitely recommend Cresmont Buick GMC to a More

by teacherLady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
February 01, 2025

Reliable maintenance service done by mechanics. Staff displays good customer service . They explain what's needed to keep your vehicle in good condition. More

by griffimk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
February 01, 2025

Over booked, 3 hour wait time after I made appointment. I was new to the area and they did not want to accept my coupon because it wasnt from there dealership although I was a GMC rewards member. They res More

by shareecooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah
January 31, 2025

The dealership is always clean! Service is always great and everyone is always very friendly and welcoming! More

by Liv P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lashounda Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Friendly, efficient and fast. Nice experience. Facility was clean and comfortable. Everyone was more than accommodating. More

by 910pea62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Kovalcik
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Didn’t fix the problem because had to order parts and still waiting for the problem to be fixed. More

by michelletizzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
YVONNE OWENS
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
nathan hull
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lashounda Carpenter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Kovalcik
1.0
This rating includes all reviews, with more weight given to recent reviews.