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Crestmont Buick GMC - Service Center

Beachwood, OH

3.9
204 Reviews

204 Reviews of Crestmont Buick GMC - Service Center

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March 10, 2025

My only concern is the 3% up charge placed on your customers that use credit cards as their form of payment for services. Why? More

by gasims54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the young lady name that checked me in for service but, she was a great
March 06, 2025

Third set of rear main seals either Crestmont sold me a lemon or your technician are incompetent. More

by chestercro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Efficient, courteous and timely repair. And proper tire inflation which was corrected promptly The next day More

by sxf24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
March 05, 2025

I had my first service visit and a car wash. It went well. I like Crestmont Buick! More

by lcrouther12
Recommend Dealer
Yes
Employees Worked With
Max
March 03, 2025

Bought our car here after dealing with a different dealership and service department previously. This service center actually stays true to oil change waiting times! More

by elizabeths27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
February 28, 2025

They should wash your car after service! ! Other dealer give you your car back clean! More

by janiceharrison29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Employees were very courteous and helpful Explained what was being done and time estimate was very close Enjoyed the experience More

by leelzion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
nathan hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lashounda Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Kovalcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Service was efficient and all the parties that I interacted with were friendly and knowledgeable. More

by bandbsabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nathan hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Ashley was very anxious to help. I was in a time crunch and the technician was able to complete the necessary work. I am coming back next week for other optional services. More

by Pete Strom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
February 14, 2025

Had the best experience, the chap that took care of my car was exceptionally polite and efficient. Sean kept me informed of timescale and updates as I waited.great service More

by obionede159tg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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