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Crestmont Buick GMC - Service Center

Beachwood, OH

3.9
215 Reviews

215 Reviews of Crestmont Buick GMC - Service Center

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April 08, 2025

Nice people very slow service. Took 2+ hrs to do oil change with appointment Fait only because of people were nice More

by 2danielclements
Recommend Dealer
No
April 05, 2025

Great customer service. Very educational and personable! I would highly recommend to anyone looking for a vehicle More

by feltonconway
Recommend Dealer
Yes
Employees Worked With
Lance
April 03, 2025

Never a positive or good experience with Buick of Beachwood. No answers the phones, no one has answers. Just total chaos More

by jadalroberts2718
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
April 03, 2025

I took my car for a repair Ashley was my service repair she kept me informed . My car was properly serviced and I am overall very satisfied More

by Teonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
April 03, 2025

It was a great experience He made sure the job was done right And was a good customer service guy More

by DION.MARKS
Recommend Dealer
Yes
Employees Worked With
Max
March 29, 2025

They did a great job and were efficient. Did best to try to accommodate my needs More

by scaravellil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
March 28, 2025

I picked this dealership because of there ability to service my truck properly. Nate tall Hall is a great asset for your company. Look forward to working with you in the future. More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nathan hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

No one calls you back when you leave a message. Then you finally get someone on the phone to make an appointment they give you the wrong information. Thank goodness the repaired my car on a Saturda More

by Morselliken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know there name.
March 22, 2025

The service tech was prompt and courteous. He provided good service to my vehicle and other recommendations for my vehicle to keep it running smoothly. More

by R tyree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nathan hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Very courteous and prompt and overall good service They took care of me in a good timely manner More

by tkey2010
Recommend Dealer
Yes
Employees Worked With
Ashley Turczynski
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