156 Reviews of Crestmont Buick GMC - Service Center
I scheduled a recall appointment online, then called the dealership service department and asked them to check the recall to make sure the service was going to be done. After waiting an hour they came back dealership service department and asked them to check the recall to make sure the service was going to be done. After waiting an hour they came back and told me there was no recall so they did not check and they wasted two hours of my time. More
Originally is was Schredule end November I reschedule due light went off rescheduled 12 15 23 Service dept call and rescheduled 12 29 23 again service department call rescheduled until 1 29 24 when issue was light went off rescheduled 12 15 23 Service dept call and rescheduled 12 29 23 again service department call rescheduled until 1 29 24 when issue was fixed also I ask them use my GMC Points never done. Was unhappy with service I got wasn't very good customer service More
Service was great and the wait-time was not unreasonable. However, I am used to driving premium cars, so I am accustomed to having my car picked-up and dropped-off for service. Having to do it myself is no However, I am used to driving premium cars, so I am accustomed to having my car picked-up and dropped-off for service. Having to do it myself is not the best use of my time. I am also used to having service included, and at much longer intervals, so more frequent service at my cost is not a winning combination for me. More