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Crestmont Buick GMC - Service Center

Beachwood, OH

3.9
156 Reviews

156 Reviews of Crestmont Buick GMC - Service Center

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March 11, 2024

Everyone was pleasant . They answered all questions I asked They also found a rattling noise and corrected the problem More

by dave-con
Recommend Dealer
Yes
Employees Worked With
Hannah
March 07, 2024

The service department I've been trying to get in touch with for 4 weeks now and I don't get a reply. Even emailed sales rep over a month ago and no reply. Also left voicemail for GM no reply. More

by sledge4cp
Recommend Dealer
No
March 06, 2024

The communication is poor I've spent over $4000 to have my car serviced Starting at the beginning of January My car as of now is at the dealer The problem has not been resolved I'm very very disappointed a More

by bacon0033
Recommend Dealer
No
Employees Worked With
Hannah
March 06, 2024

Pleasant Okay it was a pleasant experience overall and I would use them again for service More

by chris.thierrin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
February 26, 2024

Professional,reliable,punctual Good job. Good job. Good job Keep it up. Keep it up. Thank you. More

by MEHTAA1
Recommend Dealer
Yes
Employees Worked With
Hannah
February 26, 2024

Reliable, punctual, professional The staff was courteous, knowledgeable, helpful and sincere. Trustworthy, reliable. Thank you. More

by MEHTAA1
Recommend Dealer
Yes
Employees Worked With
Hanna
February 26, 2024

He is a very good person, he really takes pride in solving problems Inspires confidence More

by gregory.maclennan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig
February 25, 2024

Crestmont Buick GMC offers great service. Very punctual with a clear explanation of my service details. Thanks Crestmont More

by marshall3034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSHUA QUESENBERRY
February 21, 2024

It was easy to make an appointment, everyone was attentive, and the car was ready sooner than anticipated. We’ll be back. More

by klgirv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHARON LEWIS
February 21, 2024

Good. For a first visit, my only disappointment was the lack of sufficient direction as where to report More

by karenpd1115
Recommend Dealer
Yes
Employees Worked With
Craig
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