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Crestmont Buick GMC - Service Center

Beachwood, OH

3.9
156 Reviews

156 Reviews of Crestmont Buick GMC - Service Center

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April 12, 2024

Perfessional service! ! Took me right on time. Customer service is excellent! Everyone is very friendly in the dealership. More

by Cmlambertt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSHUA QUESENBERRY
April 06, 2024

I had an appointment for fuel injection service. I requested a courtesy ride to and from my residence.The work was completed.I had to bring my Encore back because the service engine light went on.I w More

by JIMBECEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig and Hannah
April 05, 2024

Fit me in without appointment when check engine light came on and quick diagnostic. Faulty oxygen sensor found and ordered. Returned two days later for prompt replacement. Courteous, engaging and efficie More

by sxf24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, service manager
April 05, 2024

Great service, Professional service managers and technicians. Easy to obtain an appointment .Fair pricing on all services. More

by glsad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSHUA QUESENBERRY
April 01, 2024

My advisor Craig was efficient, professional and courteous. He went above and beyond to assist his team with troubleshooting my issues. I also had a good experience with my transportation valet, Pau More

by Ldamiene
Recommend Dealer
Yes
Employees Worked With
Craig Carr
March 28, 2024

The staff was very friendly and professional. The waiting room was very pleasant and had delicious refreshments. More

by joan.cade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig - Service
March 26, 2024

Great experience, fixed my car in timely fashion Experienced team Who think of customer first More

by TRNKUSOVA
Recommend Dealer
Yes
Employees Worked With
Lisa Burton, Mike Wonder, Sam Cabrera
March 16, 2024

The service was amazing from Hannah keeping me informed day to day. To the door to door service by Mr Berzin. Would highly recommend. More

by Magruder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
March 15, 2024

There were rusted rotors installed on my vehicle and my brakes have been squeaking since installation and he refused to assist More

by shayg45
Recommend Dealer
No
Employees Worked With
Dan
March 15, 2024

All the people were very nice and helpful and easy to work with. I enjoyed dealing with them because they cared about my business. More

by toolmanrussell
Recommend Dealer
Yes
Employees Worked With
Several people
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