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Crestmont Buick GMC - Service Center

Beachwood, OH

3.9
172 Reviews

172 Reviews of Crestmont Buick GMC - Service Center

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May 31, 2024

Polite, friendly and very efficient Thanks for the recall service needed. Have a good day. Bye More

by noemail_5068480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
May 30, 2024

They told me to have another mechanic figure out my problem then come back so they could get the sale. More

by lukemarzec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales
May 29, 2024

It’s unfair to charge if paying by credit card! You didn’t do this previously! This will make me go elsewhere! More

by SUSANEMOREFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
May 28, 2024

Took a long time to check out and to use my points for mg discounted, I never had to search for my reward points. More

by shdimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : VICTORIA CARRUBBA, NICOLAS GIORDANO, SEAN PRUDE, ANTHONY ROSE, GERALD SUHAR, BASIA TANORI, Darrell Timbs
May 27, 2024

The service was done in a timely fashion and the Tech kept me informed of what was going on throughout the time I was there. More

by tkey2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

I was greeted by Sarah, who is very friendly and also a nearby person named Cris came over to say hi who was washing up a car. Friendly place. More

by KSLATES88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 25, 2024

Way too long to wait for oil change and tire rotation 90 plus minutes nothing else tosay More

by HIRA290105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

It took 2 trips to the dealership and many hours past their estimated time in order to get a retrofit basic car feature installed More

by yossikeller1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 23, 2024

Very courteous and prompt, but I keep getting the runaround about refinancing my vehicle loan More

by Rozdancyx1@gmail.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female service specialist
May 20, 2024

Very clean and customer friendly, but charged $35 more for an oil change than a neighboring dealership. More

by mrcarlanwilliams
Recommend Dealer
No
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICOLAS GIORDANO
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