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Crestmont Buick GMC - Service Center

Beachwood, OH

4.0
252 Reviews

252 Reviews of Crestmont Buick GMC - Service Center

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November 17, 2024

Great great great staff the ones I dealt with, nice and friendly took time to get the job done the service department More

by fades2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Sarah
November 06, 2024

Great Customer Service. I understand the part has been ordered and should be received in two weeks. I would highly recommend Crestmont. More

by wgokane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
November 05, 2024

Never called to give an update. Didn’t give a wash when I picked up. Next time I called they said they were booked out 4 weeks. Would never go back More

by chase47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
November 02, 2024

The services performed at GMC Crestmont Buick were top notch. Exceeded my expectations as always. More

by robinsww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna Kaminsky
October 31, 2024

Staff is pleasant and professional. Work done on vehicle is always done efficiently with quality More

by dmoore1491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Crestmont Buick GMC responded

Thank you for your review we appreciate your business!!

October 30, 2024

Only reason I continue to come back to this dealership is because of the Mechanics. I always have my vehicles serviced by Mike Schabel. The cost of service continues to get cost prohibitive. An oil change fo More

by BARRY.FASHINPAUR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schabel
October 29, 2024

Me and your dealership getis along very good. I will recognize just to where's my and family. More

by melladson1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Crestmont Buick GMC responded

Im glad we get along very well and congrats please come back and see us!!

October 29, 2024

Are not true to their word and not accommodating. You wait for hours for service for them to tell you they can't fix the problem or their machines are down. More

by jbcarrington56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
nathan hull
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

I came to the dealership and was taken care of very professionally and definitely look forward to come say hi again More

by johnson21631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Nov 08, 2024 -

Crestmont Buick GMC responded

Please do come say hi anytime congrats on your purchase!!

October 28, 2024

Unfortunately there was a part for the all wheel drive that almost took a month . Otherwise the repairs took half the time to do and everything is working as good as new. More

by xtgdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
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