Crestmont Buick GMC - Service Center

I can not begin to say how much I dislike the service department and check out. I wish I would never had purchased a car from them and then be stuck with their service. department and check out. I wish I would never had purchased a car from them and then be stuck with their service. More

Good at diagnostics. They have a contractor for drivers picking up people when vehicles are done. The pick up driver for me was told to go to Crestmont Cadillac but it s They have a contractor for drivers picking up people when vehicles are done. The pick up driver for me was told to go to Crestmont Cadillac but it should have been Crestmont GMC Buick. He was late but not too late for me to get my car and go to another appointment. More

3% credit card charge is ridiculous. I’m going back to a Chevy Tahoe.soon. I’m going back to a Chevy Tahoe.soon. More

Hannah provided me with the care and professionalism about my vehicle. I would recommend her. about my vehicle. I would recommend her. More

It was a 3-hour oil change because they had to get a filter off-site, but they knew for two weeks the make and year of car when I made the appointment. If they don't carry the product, should have calle filter off-site, but they knew for two weeks the make and year of car when I made the appointment. If they don't carry the product, should have called me and referred me elsewhere. Three stars because they were apologetic that it took so long. More

Extremely high price for an oil change- I was there for 3 hours and they were supposed to do something else and didn’t do it 3 hours and they were supposed to do something else and didn’t do it More

Always feel happy with the service team members. The wait was the time given and they took the time needed for my service. The wait was the time given and they took the time needed for my service. More

Everyone is friendly and welcoming. However, I feel that I should have been offered a free car wash at the end of my service. However, I feel that I should have been offered a free car wash at the end of my service. More

Had an appointment scheduled missed work never got my car looked out Had to reschedule because of Buick Took it back had to wait all day Nothing was done - wasted my whole day off Extremely disappointed in B looked out Had to reschedule because of Buick Took it back had to wait all day Nothing was done - wasted my whole day off Extremely disappointed in Buick! Told me to take it to Crestmont Cadillac they were rude there and nothing was done - I gave only 2 stars because Sara was nice More

Great service, friendly and helpful personnel! Very clear communication and discussion of work done and recommended. Very clear communication and discussion of work done and recommended. More