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Crestmont Buick GMC - Service Center

Beachwood, OH

3.9
215 Reviews

215 Reviews of Crestmont Buick GMC - Service Center

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April 26, 2025

Lance was VERY accommodating and honest and I appreciate that very, very much!Tgank you More

by mmontesanto
Recommend Dealer
Yes
Employees Worked With
Lance
April 25, 2025

The service was completed and the young lady always kept me informed sorry I forgot her name. More

by aaaron.aa54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service lady I forgot her name
April 25, 2025

The price I was charged for oil change, tires rotation and filter change wish I didn’t Think that was need I have lease cars since 2012 and the price I was has never been that much and i never need a filt More

by bonnie.snead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Professional Business and services professionals services department and professional front desk services and department and services More

by Carol Webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
April 19, 2025

Very accomodating Appreciated updates, checkout was annoying with a 3% charge for credit card Wish I could have had car wash More

by Nicole22
Recommend Dealer
Yes
Employees Worked With
Ashley
April 15, 2025

Front headlight was successfully replaced, but took longer than I thought it would. I would have liked it if someone would have said that I would be waiting 21/2 hours. I could have used a ride home as More

by jmbfried
Recommend Dealer
Yes
Employees Worked With
Lance
April 15, 2025

Was promt with the service and worked with me on the price. Staff are friendly. More

by robertbrunello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
April 13, 2025

I was met in the Service area by a very professional woman. I'm sorry for not remembering her name. She was so friendly and kind. My service was an oil change and tire rotation. It didn't take long so I More

by retired12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Kovalcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

The service was very timely and friendly, but the issue with my Hummer has not yet been fully resolved. More

by Pelliot1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nathan hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

It took months for the part for my car to come in and for me to get rescheduled only for the Work not even fix the issue and so I’ve paid for and waited for a repair that isn’t even complete More

by BLLCKMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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