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Crestmont Buick GMC - Service Center

Beachwood, OH

3.9
203 Reviews
Today: 8:00 AM - 3:00 PM Open Now
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203 Reviews of Crestmont Buick GMC - Service Center

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April 03, 2025

Never a positive or good experience with Buick of Beachwood. No answers the phones, no one has answers. Just total chaos More

by jadalroberts2718
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
April 03, 2025

I took my car for a repair Ashley was my service repair she kept me informed . My car was properly serviced and I am overall very satisfied More

by Teonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
April 03, 2025

It was a great experience He made sure the job was done right And was a good customer service guy More

by DION.MARKS
Recommend Dealer
Yes
Employees Worked With
Max
March 29, 2025

They did a great job and were efficient. Did best to try to accommodate my needs More

by scaravellil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
March 28, 2025

I picked this dealership because of there ability to service my truck properly. Nate tall Hall is a great asset for your company. Look forward to working with you in the future. More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nathan hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

No one calls you back when you leave a message. Then you finally get someone on the phone to make an appointment they give you the wrong information. Thank goodness the repaired my car on a Saturda More

by Morselliken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know there name.
March 22, 2025

The service tech was prompt and courteous. He provided good service to my vehicle and other recommendations for my vehicle to keep it running smoothly. More

by R tyree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nathan hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Very courteous and prompt and overall good service They took care of me in a good timely manner More

by tkey2010
Recommend Dealer
Yes
Employees Worked With
Ashley Turczynski
March 12, 2025

Fast and excellent service friendly invirament nice clean store im looking forward to my ne t purchase with crestmont GMC More

by shawn7511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lashounda Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Kovalcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

My only concern is the 3% up charge placed on your customers that use credit cards as their form of payment for services. Why? More

by gasims54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the young lady name that checked me in for service but, she was a great
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