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Crestmont Buick GMC - Service Center

Beachwood, OH

3.9
182 Reviews

182 Reviews of Crestmont Buick GMC - Service Center

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February 02, 2025

Crestmont GMC gives the best Customer Service. I was very fortunate to lease my GMC there and have access to some of the best service for my vehicle. I definitely recommend Cresmont Buick GMC to a More

by teacherLady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
February 01, 2025

Reliable maintenance service done by mechanics. Staff displays good customer service . They explain what's needed to keep your vehicle in good condition. More

by griffimk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
February 01, 2025

Over booked, 3 hour wait time after I made appointment. I was new to the area and they did not want to accept my coupon because it wasnt from there dealership although I was a GMC rewards member. They res More

by shareecooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah
January 31, 2025

The dealership is always clean! Service is always great and everyone is always very friendly and welcoming! More

by Liv P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lashounda Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Friendly, efficient and fast. Nice experience. Facility was clean and comfortable. Everyone was more than accommodating. More

by 910pea62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Kovalcik
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Didn’t fix the problem because had to order parts and still waiting for the problem to be fixed. More

by michelletizzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
YVONNE OWENS
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
nathan hull
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lashounda Carpenter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Kovalcik
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

I think this dealership is trying to extract money from me... I've called a couple of times to the service manager and the young lady I delt with... No one has called me back yet... It's been 3 to 4 days n More

by ajmoore8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah/Service department
January 21, 2025

Very concerned. about my problem and finding a way to correct it. They also told me to make sure I come back and I have them check my car in 2000 miles. More

by SWASHI22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
January 16, 2025

Jim and Mike were the best! Everything went as scheduled and I look forward to working with them again. More

by jamesdcoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nathan hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Service was fast and communication was great. No wait or issues when dropping off the vehicle. More

by merlin965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
4.0
This rating includes all reviews, with more weight given to recent reviews.
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