Crestmont Buick GMC - Service Center

Front headlight was successfully replaced, but took longer than I thought it would. I would have liked it if someone would have said that I would be waiting 21/2 hours. I could have used a ride home as longer than I thought it would. I would have liked it if someone would have said that I would be waiting 21/2 hours. I could have used a ride home as you folks have done in the past. More

Was promt with the service and worked with me on the price. Staff are friendly. price. Staff are friendly. More

I was met in the Service area by a very professional woman. I'm sorry for not remembering her name. She was so friendly and kind. My service was an oil change and tire rotation. It didn't take long so I woman. I'm sorry for not remembering her name. She was so friendly and kind. My service was an oil change and tire rotation. It didn't take long so I was comfortable in the Waiting area. However, I would have liked to watch television, but I was told that someone had stolen the remote. It's not your fault. I hope it has been replaced. Every area was clean and comfortable to be in. The Team members that I encountered were all pleasant and professional. I had been there previously to get new batteries for my auto key fob. Again, everyone was so helpful, and professional. The receptionist is wonderful. She has the gift of conversation and it's nice to have someone actually make eye contact with you. Thank you for allowing me to take the survey. More

The service was very timely and friendly, but the issue with my Hummer has not yet been fully resolved. with my Hummer has not yet been fully resolved. More

It took months for the part for my car to come in and for me to get rescheduled only for the Work not even fix the issue and so I’ve paid for and waited for a repair that isn’t even complete me to get rescheduled only for the Work not even fix the issue and so I’ve paid for and waited for a repair that isn’t even complete More

Nice people very slow service. Took 2+ hrs to do oil change with appointment Fait only because of people were nice Took 2+ hrs to do oil change with appointment Fait only because of people were nice More

Great customer service. Very educational and personable! I would highly recommend to anyone looking for a vehicle Very educational and personable! I would highly recommend to anyone looking for a vehicle More

Never a positive or good experience with Buick of Beachwood. No answers the phones, no one has answers. Just total chaos Beachwood. No answers the phones, no one has answers. Just total chaos More

I took my car for a repair Ashley was my service repair she kept me informed . My car was properly serviced and I am overall very satisfied she kept me informed . My car was properly serviced and I am overall very satisfied More

It was a great experience He made sure the job was done right And was a good customer service guy right And was a good customer service guy More