Crestmont Buick GMC - Service Center

Fast and efficient. Kept me updated with text messages. Unfortunately, the car wash was shut down for the winter. Very reasonable. Appreciated them doing a diagnostic on Kept me updated with text messages. Unfortunately, the car wash was shut down for the winter. Very reasonable. Appreciated them doing a diagnostic on my vehicle. More

Staff was helpful but GMC website was down I was unable to access my points and take care of some of my expenses. This caused me distress and expenses I did not want to incurr. How will this be handled wi to access my points and take care of some of my expenses. This caused me distress and expenses I did not want to incurr. How will this be handled will my points be increased? Will my cost be reimbursed. How will GMC handle this? My vehicle passed inspection. Was the website needed. Staff tried to help nothing could be done More

I like the idea of a coffee bar for my early morning appointments.And the punctuality of the service to my vehicle. appointments.And the punctuality of the service to my vehicle. More

The service department was very helpful and easy to interact with, but no one explained the options for, or necessity of, the services suggested when I received the email to confirm services after the interact with, but no one explained the options for, or necessity of, the services suggested when I received the email to confirm services after the car had been looked over. More

Does not offer rental vehicles for long term repairs. Parts exceeded my expectations of a timely delivery. Parts exceeded my expectations of a timely delivery. More

This dealership is always disorganized and seems rushed. I am either waiting forever to have someone check me in or they rushing me out telling me I need work done and they will email me the quote. I am either waiting forever to have someone check me in or they rushing me out telling me I need work done and they will email me the quote. More

The customer service experience was pretty good. The repair work was great. My truck is riding like new again. My only complaint would be the length of time it took for the repairs to be completed. The repair work was great. My truck is riding like new again. My only complaint would be the length of time it took for the repairs to be completed. My truck was between Crestmont Buick GMC and Crestmont Cadillac for almost 3 months, and I wasn't offered a loaner during that time. More

Very professional and reliable service. They make servicing your car very easy.will be back again. They make servicing your car very easy.will be back again. More

They don't wash cars after the oil change person always seems to be on vacation seems to be on vacation More

The sales manager Mr. Cruz is rude and totally disrespectful. The service is overpriced and with no respect for your time. If customer service and your time are important Cruz is rude and totally disrespectful. The service is overpriced and with no respect for your time. If customer service and your time are important to you I would suggest that you find another dealership. More