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Crestmont Buick GMC
Beachwood, OH
662 Reviews
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Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 662 reviews
October 24, 2025
I recently purchased a vehicle from Crestmont Buick GMC, and this was hands down the best cart buying experience I’ve ever had. Darrien, my salesperson, was outstanding - incredibly responsive, proactive and this was hands down the best cart buying experience I’ve ever had. Darrien, my salesperson, was outstanding - incredibly responsive, proactive, and he followed up at every step of the process. He made sure I had everything I needed and never left me wondering what was next. Jason in finance was just as impressive - professional, efficient, and very easy to work with. From start to finish, we were in and out in under two hours….absolutely unheard of! They truly restored my faith in the car buying process and in dealership professionals. Crestmont Buick GMC definitely deserves a 10/10 - highly recommend! More
by kdickson66
Verified CustomerEmployees Worked With
Darrien and Jason
October 19, 2025
Dealer said they would buff the car and did not buff the car and the paint was horrible took purchase. Yet the dealer charged me 999 for the paint protection which I call xx car and the paint was horrible took purchase. Yet the dealer charged me 999 for the paint protection which I call xx More
by jacawandaniels123
Employees Worked With
Sales manager
October 16, 2025
Customer Service is exceptional. They always find the issue and fix it in a timely manner. I always can trust that they do quality work to get you back on the road. They always find the issue and fix it in a timely manner. I always can trust that they do quality work to get you back on the road. More
by andrea44109
Employees Worked With
Max
