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Crestmont Buick GMC
Beachwood, OH
350 Reviews
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Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 350 reviews
February 02, 2024
Originally is was Schredule end November I reschedule due light went off rescheduled 12 15 23 Service dept call and rescheduled 12 29 23 again service department call rescheduled until 1 29 24 when issue was light went off rescheduled 12 15 23 Service dept call and rescheduled 12 29 23 again service department call rescheduled until 1 29 24 when issue was fixed also I ask them use my GMC Points never done. Was unhappy with service I got wasn't very good customer service More
by hondacrvd1963
Verified Customer
February 02, 2024
Service was great and the wait-time was not unreasonable. However, I am used to driving premium cars, so I am accustomed to having my car picked-up and dropped-off for service. Having to do it myself is no However, I am used to driving premium cars, so I am accustomed to having my car picked-up and dropped-off for service. Having to do it myself is not the best use of my time. I am also used to having service included, and at much longer intervals, so more frequent service at my cost is not a winning combination for me. More
by CvG
Employees Worked With
SHARON LEWIS, JOSHUA QUESENBERRY
February 02, 2024
The service managers at Crestmont GMC provides excellent service. After the job is complete, a breakdown of all the vehicle services is provided to the customer. Also, they provide courtesy shuttles to from service. After the job is complete, a breakdown of all the vehicle services is provided to the customer. Also, they provide courtesy shuttles to from their location. More
by TYSHAUNCLEVELAND
Employees Worked With
Craig, SHARON LEWIS, JOSHUA QUESENBERRY
February 02, 2024
They took my truck don’t nobody go to this place they rob people of there vehicles and is not good with communication this place is horrible a big rip off people of there vehicles and is not good with communication this place is horrible a big rip off More
by donellawilliams87
Employees Worked With
Sean Weaver, VICTORIA CARRUBBA, ANTHONY RIES, JUSTIN YELLING, SHARON LEWIS, JOSHUA QUESENBERRY, CHRISTOPHER RESEK
