Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Crestmont Buick GMC

Beachwood, OH

Overview
Employees
Reviews
Vehicles
4.3
351 Reviews
Receive The Crestmont Experience Today Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
Contact Dealership

25975 Central Pkwy

Beachwood, OH

44122

Directions

By Type

Showing 351 reviews

April 01, 2024

My advisor Craig was efficient, professional and courteous. He went above and beyond to assist his team with troubleshooting my issues. I also had a good experience with my transportation valet, Pau More

by Ldamiene
Recommend Dealer
Yes
Employees Worked With
Craig Carr
Report | Print
March 28, 2024

The staff was very friendly and professional. The waiting room was very pleasant and had delicious refreshments. More

by joan.cade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig - Service
Report | Print
March 26, 2024

Very Helpful They were doing their best to help me and answer any questions that I had. More

by bobbybzzz
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amos Cruz
Report | Print
Jul 09, 2024 -

Crestmont Buick GMC responded

Well thank you and we are always here to help!!

March 26, 2024

Great experience, fixed my car in timely fashion Experienced team Who think of customer first More

by TRNKUSOVA
Recommend Dealer
Yes
Employees Worked With
Lisa Burton, Mike Wonder, Sam Cabrera
Report | Print
March 16, 2024

The service was amazing from Hannah keeping me informed day to day. To the door to door service by Mr Berzin. Would highly recommend. More

by Magruder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Report | Print
March 16, 2024

Good customer service They were very patient, polite, and very helpful , very good experience. More

by ciarawhiting28
Recommend Dealer
Yes
Employees Worked With
Chris Svoboda
Report | Print
Jul 09, 2024 -

Crestmont Buick GMC responded

we love to hear that you had a very good experience thank you!!

March 15, 2024

There were rusted rotors installed on my vehicle and my brakes have been squeaking since installation and he refused to assist More

by shayg45
Recommend Dealer
No
Employees Worked With
Dan
Report | Print
March 15, 2024

All the people were very nice and helpful and easy to work with. I enjoyed dealing with them because they cared about my business. More

by toolmanrussell
Recommend Dealer
Yes
Employees Worked With
Several people
Report | Print
March 11, 2024

Everyone was pleasant . They answered all questions I asked They also found a rattling noise and corrected the problem More

by dave-con
Recommend Dealer
Yes
Employees Worked With
Hannah
Report | Print
March 07, 2024

The service department I've been trying to get in touch with for 4 weeks now and I don't get a reply. Even emailed sales rep over a month ago and no reply. Also left voicemail for GM no reply. More

by sledge4cp
Recommend Dealer
No
Report | Print
1
...
20
21
22
...
36