Crestmont Buick GMC
Beachwood, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I had a great experience with Jakub. He was very knowledgeable and helpful. He explained everything very thoroughly and did not try to sell me things I didn’t need He was very knowledgeable and helpful. He explained everything very thoroughly and did not try to sell me things I didn’t need More
When I went to pay my bill I was advised for the first time that there would be an additional charge if I used a credit card to pay. I should have been advised of this new policy at the time I called an time that there would be an additional charge if I used a credit card to pay. I should have been advised of this new policy at the time I called and scheduled my appointment instead of being blindsided after my oil change was completed. The dealer's oil change is more expensive than other providers and the dealer no longer washes or cleans my care after a service and now they charge an additional fee for using a credit card. There is no advantage to using the dealer for services. I felt I was ambushed by not being given advance notice of a change in policy. I will not use this dealership again. More
Amos and Chris tried very hard To help me Get rid of my prior vehicle. And were the upmost Me into my next vehicle. Thanks so very much. prior vehicle. And were the upmost Me into my next vehicle. Thanks so very much. More
Always have an outstanding experience when I come to this dealership! Customer service is excellent! dealership! Customer service is excellent! More
I had an appointment for fuel injection service. I requested a courtesy ride to and from my residence.The work was completed.I had to bring my Encore back because the service engine light went on.I w I requested a courtesy ride to and from my residence.The work was completed.I had to bring my Encore back because the service engine light went on.I was given a loaner for the day and I returned the next day and everything was fine thereafter. More
Fit me in without appointment when check engine light came on and quick diagnostic. Faulty oxygen sensor found and ordered. Returned two days later for prompt replacement. Courteous, engaging and efficie came on and quick diagnostic. Faulty oxygen sensor found and ordered. Returned two days later for prompt replacement. Courteous, engaging and efficient More
Great service, Professional service managers and technicians. Easy to obtain an appointment .Fair pricing on all services. technicians. Easy to obtain an appointment .Fair pricing on all services. More