Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crestmont Buick GMC
Beachwood, OH
408 Reviews
Receive The Crestmont Experience Today
Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 408 reviews
January 31, 2025
The dealership is always clean! Service is always great and everyone is always very friendly and welcoming! Service is always great and everyone is always very friendly and welcoming! More
by Liv P
Verified Customer
January 29, 2025
Friendly, efficient and fast. Nice experience. Facility was clean and comfortable. Everyone was more than accommodating. Nice experience. Facility was clean and comfortable. Everyone was more than accommodating. More
by 910pea62
Employees Worked With
January 27, 2025
Didn’t fix the problem because had to order parts and still waiting for the problem to be fixed. still waiting for the problem to be fixed. More
by michelletizzano
January 26, 2025
Friendly staff, application was very easy and quick approval time.. Great deals on cars. I traded my old Terain and upgraded to a newer model love it approval time.. Great deals on cars. I traded my old Terain and upgraded to a newer model love it More
by tamekafields20
Employees Worked With
January 25, 2025
Bought a Certified Pre-owned car, for my daughter’s first car, no one certified this car, blinker went out, and rack and pinion steering is broke, who knows what else. Took it back to Crestmont Buick to fix car, no one certified this car, blinker went out, and rack and pinion steering is broke, who knows what else. Took it back to Crestmont Buick to fix and they had to send it to Ford, still waiting to find out when it will be fixed and how long it will take. So no car for 4 days and they haven’t even started fixing it yet. I should have been offered a loaner car and I had to call to get any information no one called me, this is just BAD BUSINESS!!! Very Disappointed!! More
by Lola Roach
Employees Worked With
Dan
January 21, 2025
I think this dealership is trying to extract money from me... I've called a couple of times to the service manager and the young lady I delt with... No one has called me back yet... It's been 3 to 4 days n me... I've called a couple of times to the service manager and the young lady I delt with... No one has called me back yet... It's been 3 to 4 days now... Highly upset and will not come back for my service needs! More
by ajmoore8
Employees Worked With
Hannah/Service department
January 21, 2025
Very concerned. about my problem and finding a way to correct it. They also told me to make sure I come back and I have them check my car in 2000 miles. about my problem and finding a way to correct it. They also told me to make sure I come back and I have them check my car in 2000 miles. More
by SWASHI22
Employees Worked With
Sarah
January 16, 2025
Jim and Mike were the best! Everything went as scheduled and I look forward to working with them again. Everything went as scheduled and I look forward to working with them again. More
by jamesdcoss
Employees Worked With
January 10, 2025
Service was fast and communication was great. No wait or issues when dropping off the vehicle. No wait or issues when dropping off the vehicle. More
by merlin965
Employees Worked With
January 10, 2025
very nice and care about there customers they took good care of my car and they got the problem fix they let me know about how long it would take to complete the job. Thanks care of my car and they got the problem fix they let me know about how long it would take to complete the job. Thanks More
by kdennis501
Employees Worked With
Sara Steimle/2620
