Crestmont Buick GMC
Beachwood, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 402 reviews
The dealership answered all of our questions. they weren’t super pushy. Took care of issues after the case. Signing was super easy even with multiple young children there. The manager made it a p they weren’t super pushy. Took care of issues after the case. Signing was super easy even with multiple young children there. The manager made it a pleasant experience for them also! Overall it was one of the best car buying experiences we’ve had. Thankyou to Dan and Jakub More
Crestmont GMC gives the best Customer Service. I was very fortunate to lease my GMC there and have access to some of the best service for my vehicle. I definitely recommend Cresmont Buick GMC to a I was very fortunate to lease my GMC there and have access to some of the best service for my vehicle. I definitely recommend Cresmont Buick GMC to anyone for their car needs. More
Reliable maintenance service done by mechanics. Staff displays good customer service . They explain what's needed to keep your vehicle in good condition. Staff displays good customer service . They explain what's needed to keep your vehicle in good condition. More
Over booked, 3 hour wait time after I made appointment. I was new to the area and they did not want to accept my coupon because it wasnt from there dealership although I was a GMC rewards member. They res I was new to the area and they did not want to accept my coupon because it wasnt from there dealership although I was a GMC rewards member. They rescheduled my appointment for 3 hours later and gave me a discount at the end of it all. More
The dealership is always clean! Service is always great and everyone is always very friendly and welcoming! Service is always great and everyone is always very friendly and welcoming! More
Friendly, efficient and fast. Nice experience. Facility was clean and comfortable. Everyone was more than accommodating. Nice experience. Facility was clean and comfortable. Everyone was more than accommodating. More
Didn’t fix the problem because had to order parts and still waiting for the problem to be fixed. still waiting for the problem to be fixed. More
Friendly staff, application was very easy and quick approval time.. Great deals on cars. I traded my old Terain and upgraded to a newer model love it approval time.. Great deals on cars. I traded my old Terain and upgraded to a newer model love it More
Bought a Certified Pre-owned car, for my daughter’s first car, no one certified this car, blinker went out, and rack and pinion steering is broke, who knows what else. Took it back to Crestmont Buick to fix car, no one certified this car, blinker went out, and rack and pinion steering is broke, who knows what else. Took it back to Crestmont Buick to fix and they had to send it to Ford, still waiting to find out when it will be fixed and how long it will take. So no car for 4 days and they haven’t even started fixing it yet. I should have been offered a loaner car and I had to call to get any information no one called me, this is just BAD BUSINESS!!! Very Disappointed!! More
I think this dealership is trying to extract money from me... I've called a couple of times to the service manager and the young lady I delt with... No one has called me back yet... It's been 3 to 4 days n me... I've called a couple of times to the service manager and the young lady I delt with... No one has called me back yet... It's been 3 to 4 days now... Highly upset and will not come back for my service needs! More