Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crestmont Buick GMC
Beachwood, OH
426 Reviews
Receive The Crestmont Experience Today
Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 426 reviews
March 12, 2025
Fast and excellent service friendly invirament nice clean store im looking forward to my ne t purchase with crestmont GMC store im looking forward to my ne t purchase with crestmont GMC More
by shawn7511
Verified Customer
March 10, 2025
My only concern is the 3% up charge placed on your customers that use credit cards as their form of payment for services. Why? customers that use credit cards as their form of payment for services. Why? More
by gasims54
Employees Worked With
I don’t remember the young lady name that checked me in for service but, she was a great
March 07, 2025
Professional and friendly and staff is knowledgeable and helpful. Facility is top notch and clean and has large selection. helpful. Facility is top notch and clean and has large selection. More
by fwedbear
Employees Worked With
March 06, 2025
Third set of rear main seals either Crestmont sold me a lemon or your technician are incompetent. lemon or your technician are incompetent. More
by chestercro
Employees Worked With
March 05, 2025
I would really enjoy my time At the dealership I like to thank Dan You made me feel comfortable during my Selection he was very helpful and knowledgeable thank you very much to thank Dan You made me feel comfortable during my Selection he was very helpful and knowledgeable thank you very much More
by wc1257
Employees Worked With
Dan
March 03, 2025
Bought our car here after dealing with a different dealership and service department previously. This service center actually stays true to oil change waiting times! dealership and service department previously. This service center actually stays true to oil change waiting times! More
by elizabeths27
Employees Worked With
Ashley
February 28, 2025
They should wash your car after service! ! Other dealer give you your car back clean! ! Other dealer give you your car back clean! More
by janiceharrison29
Employees Worked With
February 27, 2025
I purchased a 2021 Lexus ES350 F Sport from this dealership. Upon receiving the car I discovered it had a dead battery. I sent Amos Cruz an e-mail to which we went back and forth a few times. He exp dealership. Upon receiving the car I discovered it had a dead battery. I sent Amos Cruz an e-mail to which we went back and forth a few times. He explained that if I supplied him with a receipt for the new battery that he would cut a check and have it in the mail for me. I sent him a copy of the receipt and he said that the check is in the mail. It's been about three weeks now and I have yet to receive this said check. Now he has stopped responding to me. I spent over $30,000 on this car and then the first time I start it, it's dead. I had to spend $250 on the new battery. More
by sethbrethauer
Employees Worked With
