Crestmont Buick GMC

Matt deitz and Brandon made buying the car easy. They matched and beat the other dealers. They went out of their way to get me the color I wanted. They fully delivered. I’d recommend them to ot They matched and beat the other dealers. They went out of their way to get me the color I wanted. They fully delivered. I’d recommend them to others. More

Excellent Experience start to finish! Everyone was super friendly and all my questions were answered! Everyone was super friendly and all my questions were answered! More

Timely service and maintenance. Courteous service advisor.. Would recommend to other Buick owners. Good job. Courteous service advisor.. Would recommend to other Buick owners. Good job. More

Great experience. It was a great experience at the dealership and will recommend to family and friends. It was a great experience at the dealership and will recommend to family and friends. More

My experience was smooth and stress free! I worked with salesman Ryan and he was incredibly knowledgeable and patient. I would definitely recommend Crestmont to my friends and family! I worked with salesman Ryan and he was incredibly knowledgeable and patient. I would definitely recommend Crestmont to my friends and family! More

This is my 4th car purchased from Yvonne. I'm already thinking about my 5th! I'm already thinking about my 5th! More

Received pretty good service. Zay helped me out a lot by helping me find the exact color and model car I wanted. Everyone was very patient and polite with me. Zay helped me out a lot by helping me find the exact color and model car I wanted. Everyone was very patient and polite with me. More

Problem was not fixed form the start. Before I drove my car off the lot, it had more battery issues and the issues were not addressed. Service advisor Ashley was great though. Before I drove my car off the lot, it had more battery issues and the issues were not addressed. Service advisor Ashley was great though. More

Connie was so professional from beginning to end end. Answered my questions, felt confident when I left my car is ready for winter Answered my questions, felt confident when I left my car is ready for winter More

I purchased a used truck from Crestmont Buick approximately 6 weeks later the transmission started slipping. It came with a three month warranty so I called the service department and scheduled t approximately 6 weeks later the transmission started slipping. It came with a three month warranty so I called the service department and scheduled to drop it off I was told multiple time I would be provided a loaner vehicle but when I arrived they said they didn’t have anything for me and said I would have to pay for a rental from enterprise. I argued with the sales manager long enough that he agreed that the dealership and the warranty company would pay for the rental from enterprise. They did the diagnostics confirmed it was the transmission and sent it to another location for repair since they were not equipped. After several weeks without hearing anything from them I started to call and leave voicemail everything I could to get an update. It took 5 weeks to finally get a response only to be told that they were still waiting for a final approval from the warranty company “but it was close” and the manager promised to keep me updated this time that he would handle to himself. Two more weeks go by no updates and no response finally they say they had to take it to another location to be serviced it it took another two weeks to move it over there. It has now been three months since I dropped it off and the work hasn’t even been started yet and they still have no answer for when it will be done. Terrible service terrible communication at Crestmont Buick location it’s been a nightmare and I still don’t see the light at the end of the tunnel. More