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Crest Volvo Cars - Service Center

Frisco, TX

5.0
970 Reviews

970 Reviews of Crest Volvo Cars - Service Center

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December 13, 2018

Exceptional efficient service! Went in for annual maintenance- very detailed and thorough. Explained everything to me- was quick and efficient. Please to know my car is safe and rea More

by VolvoLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Ford
Dec 13, 2018 -

Crest Volvo Cars responded

We’re glad our service department provided you with a fast, friendly service experience. Thank you for choosing Crest Volvo as your dealership!

December 06, 2018

Replace alternator I was given prior notice when I a loner was available. When I arrived at Crest, everything went smoothly from there. My Volvo is operating as it shoul More

by Hudpleased
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Ford
Dec 07, 2018 -

Crest Volvo Cars responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Crest Volvo!

December 04, 2018

Awesome service! Lyn Ford is always courteous and professional. Although I’m offered a loaner car, I always wait for my car to be serviced and the wait is usually sh More

by Bonnie8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
Dec 05, 2018 -

Crest Volvo Cars responded

Lyn is such an asset to the service team here at Crest Volvo and we are so glad to hear this kind feedback. Thank you!

December 01, 2018

volvo’s Service Lyn has been assisting us for many years. We are very satisfied with his service and help. He understand and remember our car and issues very clearly. More

by Simon89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
Dec 03, 2018 -

Crest Volvo Cars responded

Lyn is such an asset to the service team and we are so glad you got the chance to work with him. Thank you for your kind words!

November 30, 2018

LETS HOPE WE DONT HAVE THW SAME PROBLEM AGAIN! 2018 XC 90, 6 hours before I hit the rode for Thanksgiving the Suspension Failure indicator light came on! Not happy. Can I trust car!!! More

by Malone 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Delgado
Dec 03, 2018 -

Crest Volvo Cars responded

Malone, we would be happy to speak with you further about the 2018 XC90. Please reach out to Jeremi Chapman, Service Director, JChapman@vtaig.com at your earliest convenience.

November 25, 2018

Crest Volvo Chris Freeze was excellent in advising me on the service that was required. I genuinely appreciate his professionalism and honesty. Both are rare thes More

by Rleving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freeze
Nov 26, 2018 -

Crest Volvo Cars responded

Chris was glad to help you during your visit to our service dept. He and the team work hard to diagnose any issues your vehicle may be having!

November 11, 2018

Outstanding service I am visiting this area and needed my side mirror fixed. Chris in the service department was my technician. Not knowing how long the repairs might tak More

by Aaaassa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 12, 2018 -

Crest Volvo Cars responded

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

November 07, 2018

Service my Car Very happy with my experience. Keith and the staff were super Professional. I will recommend Crest Volvo to ALL of my friends. Their Sales and Service More

by Jeweler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
Nov 08, 2018 -

Crest Volvo Cars responded

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care and please let us know if we can assist with anything more!

November 01, 2018

Second service Staff are friendly and service is faster than expected car is washed and cleaned interior also. Answered all the questions and nice lounge for killing More

by Satya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Ford
Nov 02, 2018 -

Crest Volvo Cars responded

Hello there! Our service team works hard to get our customers in and out quickly. We appreciate your feedback on our facilities and refreshments as well!

October 31, 2018

Excellent service Jordon Farmer was easy to work with, friendly and knowledgeable. He is helpful and gives good advice We look forward to working with Jordon again kn More

by Carservice guy Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordon Farmer
Nov 01, 2018 -

Crest Volvo Cars responded

We are very happy to know you left our dealership satisfied with your purchase and shopping experience. We appreciate your business and we would love to work with you again.

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