Crest Volvo Cars - Service Center
Frisco, TX
971 Reviews of Crest Volvo Cars - Service Center
David made my experience convenient for me! I was able to keep loaner car and David called daily to update me on progress and parts backordered. I was able to keep loaner car and David called daily to update me on progress and parts backordered. More
Excellent! Thankyou for servicing my X360 and providing a great loaner car while doing it, too! You take all the stress out of car maintenance for me. It was nic Thankyou for servicing my X360 and providing a great loaner car while doing it, too! You take all the stress out of car maintenance for me. It was nice to pick up my car freshly cleaned when it was ready. This is true customer service! Thankyou! More
David Buckleley ensured a very positive customer experience! David did a nice job organizing the work needed and ensuring my vehicle was ready competed as agreed. David kept me updated with the work progress, id David did a nice job organizing the work needed and ensuring my vehicle was ready competed as agreed. David kept me updated with the work progress, identified potential future maintenance issues, and provided pictures of the work completed. From a customer experience perspective, David did an excellent job of proactively anticipating my needs by taking the car through the emission and safely inspection as part of my service appointment. This was very helpful and saved me both time and having to make an appointment to have it done. Upon pick up of my car, David met me and we walked through the work completed and I advised that I would be happy to recommend and use Crest Volvo again for my Volvo needs. 10 out of 10!! More
Customer service From start to finish I received excellent care. Lyn Ford went above and beyond and I left a happy customer. Look forward to my next visit to Cresr Vol From start to finish I received excellent care. Lyn Ford went above and beyond and I left a happy customer. Look forward to my next visit to Cresr Volvo. More
Scheduled Maintenance David Buckleley was great! He explained and answered all my questions. He kept me updated throughout the time my vehicle was at Crest. I highly reco David Buckleley was great! He explained and answered all my questions. He kept me updated throughout the time my vehicle was at Crest. I highly recommend David and Crest for all my Volvo needs. More
Device today was done in timely manner, by my service staff I enjoyed my Volvo being serviced in timely manner . All service details were explained, & I was given a change to ask questions. Car was clean. I enjoyed my Volvo being serviced in timely manner . All service details were explained, & I was given a change to ask questions. Car was clean. More
Crest Volvo repair Service advisor Jordan was outstanding and kept me advised on all repairs. Car was ready early and returned washed and ready to go. And I got to use a Service advisor Jordan was outstanding and kept me advised on all repairs. Car was ready early and returned washed and ready to go. And I got to use a really nice loaner while my car was being serviced. This is the only place in north Texas I use to service my Volvo. More
Excellent service Lyn Ford always looks out for me and my car. He is conscientious, polite, and professional. Every time I go to the dealership for service, I know ever Lyn Ford always looks out for me and my car. He is conscientious, polite, and professional. Every time I go to the dealership for service, I know everything will go well with Lyn’s help. More
Front end vibration Lyn Ford as a service advisor was excellent. He did everything I asked for and then some. Most importantly the problem was fixed in one painfree vis Lyn Ford as a service advisor was excellent. He did everything I asked for and then some. Most importantly the problem was fixed in one painfree visit with excellent communication and customer service. Lyn Was quick and efficient on drop off and pickup. The car was cleaned and I was in and out the door in as little time as possible. I will go out of my way to use Lyn again and would suggest him to anyone! More
Over the top service when it was needed We were on a road trip and realized that our wiper washer fluid was not properly coming out of the hose onto the windshield. We called from the road a We were on a road trip and realized that our wiper washer fluid was not properly coming out of the hose onto the windshield. We called from the road and were quickly given an appointment the very next day. Upon arrival, the problem was quickly addressed and fixed!! The service and attention was beyond our expectations. They treated us as if we were family and this level of attention and service is unmatched in today’s hustle and bustle world. We were extremely pleased with every aspect of our visit. More