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Crest Volvo Cars - Service Center
Frisco, TX
971 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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971 Reviews of Crest Volvo Cars - Service Center
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March 30, 2019
Kristin’s Crest Experience on 3/27 Education + corresponding rationale provided to customer in a positive, respectful manner. Volvo tradition of safety #1 a priority. Thorough inspe Education + corresponding rationale provided to customer in a positive, respectful manner. Volvo tradition of safety #1 a priority. Thorough inspection of vehicle. Impressed! David exhibits extensive knowledge and experience in his position...refreshing to interact with an individual who loves their job! More
by Kristin
Employees Worked With
David Bulkeley
March 09, 2019
Professional Very professional and mindful of all my questions and concerns. Even offered to shuttle me to a restaurant while waiting as I had not eaten. I opted f Very professional and mindful of all my questions and concerns. Even offered to shuttle me to a restaurant while waiting as I had not eaten. I opted for the complimentary breakfast bar. David was wonderful and made me aware of the complimentary hand car wash always available during service hours as well. More
by Spool
Employees Worked With
David in service
March 08, 2019
Excellent care Everyone was friendly, efficient, knowledgeable. David Buckley was thorough and knew his stuff. He kept me updated every step of the way. I can't re Everyone was friendly, efficient, knowledgeable. David Buckley was thorough and knew his stuff. He kept me updated every step of the way. I can't recommend Crest Volvo enough. More
by Richardsongirl1
Employees Worked With
David Buckley
March 03, 2019
10000 miles maintenance The whole experience from booking the service on line and finishing the service is very good. I will definitely go to this place again for the service The whole experience from booking the service on line and finishing the service is very good. I will definitely go to this place again for the services and repairs. More
by Volvo
February 27, 2019
Service from David Knowledgable, upfront, help me decision crictial issues versus those that can wait, no pressure, nice comfortable waiting areas. David communicated wi Knowledgable, upfront, help me decision crictial issues versus those that can wait, no pressure, nice comfortable waiting areas. David communicated with me throughout the entire process and at the end came under the original estimate that was provided. I was already a Volvo customer for life, I’ll never go anywhere else to have any service completed again. More
by Kfriday79
Employees Worked With
David Bulkeley
February 23, 2019
Excellent Customer Service Thank you Jordan for always making my Volvo experiences excellent!!! You are professional and detailed. I appreciate you and the fact that you commu Thank you Jordan for always making my Volvo experiences excellent!!! You are professional and detailed. I appreciate you and the fact that you communicate with me every step of the way! More
by Happy Volvo Customer
Employees Worked With
Jordan Farmer
February 16, 2019
I wish all service departments were this good. Lyn Ford, my service advisor, exceeded my expectations today. The required work was completed promptly with no annoying upselling. He went out to his Lyn Ford, my service advisor, exceeded my expectations today. The required work was completed promptly with no annoying upselling. He went out to his way to win my repeat business. More
by Unbiassed
Employees Worked With
Lyn Ford
February 16, 2019
Above and Beyond Service! A BIG Thank You to Jeremi, Jordan and their staff at Crest Volvo Service Department! I had an issue with the “Scratch and Dent” coverage provider rec A BIG Thank You to Jeremi, Jordan and their staff at Crest Volvo Service Department! I had an issue with the “Scratch and Dent” coverage provider recently, but Crest Volvo made it right. Going the extra mile for customer satisfaction is why o am a loyal Crest Volvo customer. More
by JohnB
February 15, 2019
Lyn is always there to help me. Lyn is attentive, and he treats me as though I’m his only customer. The whole Service Team is AWESOME! That’s why I keep coming back and buying Volvo’ Lyn is attentive, and he treats me as though I’m his only customer. The whole Service Team is AWESOME! That’s why I keep coming back and buying Volvo’s.... More
by TonyG
February 15, 2019
very good Nice people, high efficiency, reasonable price, easy to schedule a service appointment, loan car available, no push to sell any unnecessary repair, te Nice people, high efficiency, reasonable price, easy to schedule a service appointment, loan car available, no push to sell any unnecessary repair, tell the truth about car status... More
by WL1961
Employees Worked With
Lyn Ford
