Crest Volvo Cars - Service Center

David Bulkeley was instrumental in helping me navigate sheer disaster (a car with a dead battery.) He patiently walked me through the steps of opening the car with the detachable key blade, and provide sheer disaster (a car with a dead battery.) He patiently walked me through the steps of opening the car with the detachable key blade, and provided information on Volvo Road Assistance. He made sure that the technicians were ready to start work on the car the second I drove in. With only one hour left before closing, everything was done and tested, work on the car was minutely explained, and paperwork handed to me. David even made sure the batteries of the two remote keys were changed. These are extraordinary circumstances, and we are all under added stress. Thank you, David, and Crest Volvo for having a grip on things at a time when nobody seems to know what will happen next. Never thought I would say this, but I'm almost happy when my car needs the expertise of this dealership. I get to be pampered again! I know we're supposed to keep the distance, so here's a virtual hug from a very happy customer! More

We've been delighted in working with David Bulkley as my service advisor. We felt informed and well cared for during a routine service. But David went the extra mile and really helped me solve some cosmetic service advisor. We felt informed and well cared for during a routine service. But David went the extra mile and really helped me solve some cosmetic things I'd put off. He's a credit to the dealership. Great work ethic as well. Thank you More

Service reception is thorough, accommodating and appreciative. Timely and attentive describes all involved. The process is flawless. Constant communication is welcomed. They alleviate some of the st appreciative. Timely and attentive describes all involved. The process is flawless. Constant communication is welcomed. They alleviate some of the stress. I’ll be back. More

Go see David Bulkeley if you're in for service. Great experience. Professional and proficient. Always an easy process even during peak times when there's a lot of traffic. Keep up the great work! experience. Professional and proficient. Always an easy process even during peak times when there's a lot of traffic. Keep up the great work! More

My Volvo rep. Identified a problem that other service companies could not. Repeated trips to local tire store for “low pressure” message- Volvo found a deeply embedded nail! companies could not. Repeated trips to local tire store for “low pressure” message- Volvo found a deeply embedded nail! More

Thy service guys are always nice and will try to help you out even without leaving your car there. My service guy or any of them will help you with quick fixes instead of making you have to drop your car and out even without leaving your car there. My service guy or any of them will help you with quick fixes instead of making you have to drop your car and return for it. More

David Bulkeley was my Service Rep and he took great care of my need both as to repairs and consideration of my time and the need to get back in my car. Thank you! of my need both as to repairs and consideration of my time and the need to get back in my car. Thank you! More

traveling through town got a check engine light and they repaired it and got us going. coming from a retired mechanic, very professional. thanks John repaired it and got us going. coming from a retired mechanic, very professional. thanks John More

Another instance of stellar customer service from this service point. Friendly, knowledgeable, timely, and thoughtful are the first things that come to mind. A great team that works in perfect syn service point. Friendly, knowledgeable, timely, and thoughtful are the first things that come to mind. A great team that works in perfect synchronicity, so not a moment of a customer’s time is wasted. Not that I would have even minded, as it is always a pleasure to interact with the staff at Crest Volvo. More

I was very pleased with my service through Crest Volvo. I had an issue with my car, made an appointment, and was issued a loaner car. The technician lifted the hood pointed out the problem and said he wo I had an issue with my car, made an appointment, and was issued a loaner car. The technician lifted the hood pointed out the problem and said he would get it fixed as fast as possible which ended up being two hours. Everyone I came in contact with was very helpful and polite. I Was very pleased More