Crest Volvo Cars - Service Center

Excellent service all the way around. Very impressed with the new location matched by your service staff. I’ll continue to use this location for years to come. the new location matched by your service staff. I’ll continue to use this location for years to come. More

So far, I’ve found their service department to be great! I’ve had my car in a few times for general maintenance things. This last time, I decided to use their complementary pickup/drop off service. It’s I’ve had my car in a few times for general maintenance things. This last time, I decided to use their complementary pickup/drop off service. It’s a nice option, but appointment times were not adhered to. They had to delay my pickup time By an hour and did call to make sure it was ok. I said. I agreed but they didn’t arrive until 45 min after the new appointment time. This is fine if you work at home or won’t be going anywhere, but if you have a more rigid schedule and can’t wait for them, then it would be best not to use the valet service and just take your car in yourself. More

Everyone there, especially service advisor Lyn Ford, is exceptional. They go out of their way to make you feel as if you’re the only customer they have at present. I literally feel like a celeb whenever I exceptional. They go out of their way to make you feel as if you’re the only customer they have at present. I literally feel like a celeb whenever I go there. Lyn Ford has been my advisor for years now and he never fails to go over what my car needs in a manner that I understand. He will tell you what needs to be done immediately and what can wait; he doesn’t waste your money! Selwyn Harris, salesperson, is an awesome guy, too! He’s sold me the last two Volvo’s I’ve had. Unfortunately, he outdid himself with the one I have now because I LOVE my car! So it’s been a while since I’ve worked with him but you’ll be in for a treat if you’re looking for your next Volvo. If you haven’t tried this dealership, you’re missing out. More

I appreciate the follow up from my service advisor. When the needed part came in, he contacted me, to let me know and we scheduled an appointment. the needed part came in, he contacted me, to let me know and we scheduled an appointment. More

Jordan Farmer is hands down the epitome of professionalism, knowledgeable and customer centric Service Manager at Crest Volvo. We will always ask for him by name. professionalism, knowledgeable and customer centric Service Manager at Crest Volvo. We will always ask for him by name. More

Took my 2018 for regular maintenance to Crest Volvo in Plano. The service technician Mark was professional and courteous. Excellent customer service overall. Please ask for Mark. Plano. The service technician Mark was professional and courteous. Excellent customer service overall. Please ask for Mark. More

Very friendly and helpful. Makes you feel like you’re Very friendly and helpful. Makes you feel like you’re part of a family. When I buy my next car I will be getting it from them. Very friendly and helpful. Makes you feel like you’re part of a family. When I buy my next car I will be getting it from them. More

These folks have it all together, They are as efficient with my time as I could ever hope for. They promise and they deliver. And, the job is done right. I’m all in for this team. with my time as I could ever hope for. They promise and they deliver. And, the job is done right. I’m all in for this team. More

We have always appreciated Jordan Farmer’s help and assistance. The frontline team who answer the phones were very professional. Each time I have dealt with the two cashiers in the service department t assistance. The frontline team who answer the phones were very professional. Each time I have dealt with the two cashiers in the service department they have been very professional and efficient. More

I would bring my car here for service again; I appreciate Keith’s help during this visit. Keith noticed that a bolt (that connected the wheel to axel?) was missing - he found one for my car to make sure My Keith’s help during this visit. Keith noticed that a bolt (that connected the wheel to axel?) was missing - he found one for my car to make sure My car would be safe on the road. More