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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,249 Reviews

1,251 Reviews of Crest Volvo Cars - Service Center

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May 08, 2025

Lyn Ford, the service department and the loaner car dept. are professional, friendly and accommodating. The ZakTek was done quickly and Lyn called me as soon as my car was ready for pickup. I'm very pleased More

by wick2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're so happy to hear that Lyn Ford, the service department, and the loaner car team made your visit smooth and enjoyable. It's great to know the ZakTek service was completed quickly and that Lyn kept you updated every step of the way. We truly appreciate your kind words and are glad to have provided such a positive experience!

May 07, 2025

The appointment went smoothly. Everything proceeded and was easy. Communication was excellent. And the loaner experience was quick and efficient. More

by c3pwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your experience! We’re glad to hear that everything went smoothly and that the communication and loaner process met your expectations. It’s great to know our team was able to make your visit easy and efficient from start to finish. We look forward to seeing you next time!

May 07, 2025

Jordan is always great! They were very speedy with my annual service and were able to return my car in 24hrs! More

by PRIETO.SALVADOR86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Crest Volvo Cars responded

Thank you for the great review! We're so glad to hear that Jordan continues to provide excellent service. It's awesome to know that your annual service was handled quickly and efficiently, and that we got your car back to you in 24 hours! We appreciate your trust in us and look forward to continuing to take care of your vehicle needs in the future. Thanks again!

May 06, 2025

Great job! Excellent work by the service team. I highly recommend them to any Volvo models. More

by RAJKp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Crest Volvo Cars responded

Thank you for your fantastic review! We're so glad to hear that you had a great experience with our service team. Your recommendation means a lot to us, and we're happy to have earned your trust. If you need anything else for your Volvo in the future, don't hesitate to reach out!

May 06, 2025

Very good service! Prompt & courteous. The car was cleaned very nicely and Lyn provided superb service. More

by BIDMICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your kind words! We're so glad to hear that you received prompt and courteous service, and that your vehicle was returned to you clean and well cared for. It's especially great to know that Lyn made such a positive impression—providing superb service is exactly what we strive for. We’ll be sure to pass along your feedback to the team!

May 05, 2025

Everything went very smoothly. I got a quick appointment, a nice loaner car, and service was finished on time. Very friendly and professional. More

by MICHELLE.HORAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We’re so glad to hear that everything went smoothly for you, from the quick appointment to the loaner car and on-time service. Our team strives to make every visit as convenient and professional as possible, and we’re happy that we were able to meet your expectations. We look forward to serving you again in the future!

May 05, 2025

Love the service detail video, I know it may take a bit longer on the service rep side...though is greatly appreciated and as always we truly appreciate Lyn Ford...kind, thoughtful and knowledge...he makes More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're so happy to hear that you appreciate the service detail video—it’s great to know that it adds value to your experience. We're also thrilled that Lyn continues to provide such a kind, thoughtful, and knowledgeable service. He truly makes the process more comfortable for everyone. Your support means a lot to us, and we look forward to continuing to assist you with all your future needs!

May 05, 2025

Ally was great? Perfect communication and professionalism! She made sure I had a loaner, kept me informed every step of the way. More

by RENEE_DAUGHERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Crest Volvo Cars responded

Thank you for the great feedback! It’s fantastic to hear that Ally provided such clear communication and professionalism throughout your visit. Making sure you had a loaner and keeping you informed every step of the way is exactly the level of care we strive to provide. We're glad she made your experience a smooth one, and we look forward to assisting you again in the future!

May 05, 2025

It was simple and easy process. One thing I want to point that out is that I would more appreciate if he can explain to me each service he was done. Thank you. More

by PUGJH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Crest Volvo Cars responded

Thank you for sharing your feedback! We're glad to hear that the process was simple and easy for you. We also appreciate your suggestion about more detailed explanations of the services performed. Clear communication is important, and we’ll make sure to take your feedback into account to improve the experience for our future customers. If you have any questions about your service, please don’t hesitate to reach out—we're always happy to assist!

May 05, 2025

I am always so grateful for the incredible service that Keith W. provides in the service department. He is definitely a blessing to my life and an asset to Crest Volvo. More

by WHITNEY_CORTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Crest Volvo Cars responded

Thank you for your heartfelt review! We’re so glad to hear that Keith W. continues to provide you with such exceptional service. Your kind words truly reflect the dedication he brings to our team, and we’re proud to have him representing Crest Volvo Cars. We appreciate your continued trust and look forward to your next visit!

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