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Crest Volvo Cars - Service Center

Frisco, TX

5.0
960 Reviews

960 Reviews of Crest Volvo Cars - Service Center

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September 22, 2024

I took my car in for the initial 10k check up. I mentioned to my service representative, Eli that my 12v outlet was not working. After the 10k service was completed, He went above and beyond to ch More

by Bbralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're glad to hear that Eli provided excellent service and went above and beyond to address your 12v outlet issue during your 10k check-up. It's always great when we can save our customers time and ensure everything is taken care of in one visit. If you need anything else, feel free to reach out—we're here to help!

September 20, 2024

My service advisor was able to let me know what needed to be done and it was done in a timely manner. He was also able to answer my questions about the newer Volvos as I look to upgrade. More

by lbm9214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Crest Volvo Cars responded

Thank you for your review! We’re pleased to hear that your service advisor provided timely assistance and addressed your questions about newer Volvo models. It’s important to us that our customers feel informed and supported during their service experience. We appreciate your feedback and look forward to helping you with your upgrade in the future!

September 18, 2024

Good place to service your Volvo. Great people and helpful with answers to my questions. More

by Skeeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Crest Volvo Cars responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our service team and that they were helpful in answering your questions. We appreciate your feedback and look forward to assisting you with your Volvo in the future. If you need anything else, please don’t hesitate to reach out!

August 27, 2024

This dealership has great staff from the valet to the car loaner desk. I received timely updates about needed repairs. More

by Tea56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Crest Volvo Cars responded

Thank you for your positive review! We're delighted to hear that you had a positive experience with our staff, from the valet to the loaner desk. We strive to provide timely updates and exceptional service to all of our customers.

August 24, 2024

The team has great customer service and the work is thorough. The communication is always excellent. More

by bjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Crest Volvo Cars responded

Thank you for your kind words! We're delighted to hear that you’ve had such a positive experience with our team. Providing excellent customer service and thorough work is our top priority, and it's wonderful to know that our communication has met your expectations. We look forward to serving you again and continuing to provide the high level of service you’ve come to appreciate. Thank you for your support!

August 07, 2024

Service Advisor Lyn Ford has been working with me for over 10 years. He and the entire Service Team have achieved the highest level of excellence in every aspect and every encounter. I highly encourage e More

by catfillman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loaner Team Tina and Stu
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Aug 08, 2024 -

Crest Volvo Cars responded

Thank you so much for your glowing review! We’re honored to have earned your trust and loyalty over the past 10 years. Lyn and the entire Service Team are dedicated to providing top-notch service, and it’s wonderful to hear that their efforts have consistently met your expectations. We truly appreciate your recommendation and look forward to continuing to serve you and your Volvo with the highest level of excellence.

August 06, 2024

Professional, efficient service. Our experience in past 4 years has been excellent. No surprises, service updates, complete timely. More

by Jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stu - loaner car manager
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Aug 08, 2024 -

Crest Volvo Cars responded

Thank you for your kind words and for being a valued customer over the past four years! We're thrilled to hear that you've consistently experienced professional and efficient service with us. It's our goal to ensure that every visit is smooth and hassle-free, so we're glad to know we've met your expectations with timely service and clear updates. We look forward to continuing to serve you in the future!

August 02, 2024

Lyn my service advisor did a great job and kept me informed at all times! More

by Kathymanos
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Crest Volvo Cars responded

Thank you for sharing your positive experience! We’re glad to hear that Lyn provided excellent service and kept you informed throughout the process. If you have any further questions or need additional assistance, don’t hesitate to reach out. We look forward to serving you again in the future!

July 25, 2024

Service Advisor, Lynn Ford and the Service Technicians are very Professional and care about their customers. More

by Volvo Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Crest Volvo Cars responded

Thank you for your wonderful review! We’re thrilled to hear that Service Advisor Lynn Ford and our technicians provided you with professional and caring service. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again!

July 24, 2024

Allie my Service Advisor was very helpful and kept me informed during my vehicles service More

by Dscottedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Crest Volvo Cars responded

Thank you for your feedback! We're pleased to hear that Ally was helpful and kept you informed throughout your vehicle's service. If you have any more questions or need further assistance, don't hesitate to reach out. We look forward to assisting you again!

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