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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,318 Reviews

1,318 Reviews of Crest Volvo Cars - Service Center

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June 04, 2025

From the time we made our appointment to the time our vehicle was returned to us we found Lynn Ford exceptional again! The efforts he made to communicate status reports on our vehicle did not go unnotic More

by Jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful review! We are thrilled to hear about your exceptional experience with Lynn Ford. Our team is dedicated to providing clear communication and outstanding service, and it’s rewarding to know that Lynn's efforts made a positive impact during your visit. We appreciate your feedback and look forward to assisting you again in the future!

June 03, 2025

The staff at this facility are very organized and polite. The facilities are extremely clean. More

by Niesman,km70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We are delighted to hear that you had a positive experience with our organized and polite staff, as well as the cleanliness of our facilities. Your feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to welcoming you back in the future!

June 02, 2025

Ally always takes care of me. The recall work took a bit longer than she expected it to, but she called and kept me updated. More

by SCHOENET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We're glad Ally takes great care of you and appreciates your patience during the recall work. We strive to keep our customers informed and will continue to do so. Thanks for choosing us!

June 02, 2025

It was my first time with Volvo Service, and it was very smooth. Just one thing, I wanted to get the cover for my front 12V power socket, which I did not get. Rest all a thumbs up. More

by Hiral Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Crest Volvo Cars responded

Thank you, Hiral, for taking the time to share your experience with us. We're glad to hear that your first visit for service was smooth and that you were pleased with the overall experience. We appreciate your feedback regarding the cover for the front 12V power socket, and we would like to address this matter further. Please feel free to reach out to our General Manager, Jason Pickering, at jpickering@vtaig.com or 469-384-2688. We look forward to serving you again!

June 02, 2025

Great customer service from my service advisor Ali. I highly recommend this dealership for their repair services. They were professional, knowledgeable and did an excellent job cleaning my car insde & More

by SURAFELMATHIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with Ally and that our team provided you with professional and knowledgeable service. We take pride in ensuring our customers' vehicles are returned in excellent condition, and we appreciate your recommendation. We look forward to seeing you next time!

June 02, 2025

Mark has done great job while our car was at service! We appreciate his help! More

by FXZHAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Crest Volvo Cars responded

Thank you for your positive feedback! We are thrilled to hear that Mark provided you with excellent service during your visit. Our team is dedicated to ensuring a great experience for our customers, and we appreciate you taking the time to share your thoughts. We look forward to seeing you next time!

June 02, 2025

Great customer service! I love my Volvo and Crest has exceptional service. I trust them completely. More

by LINDA.NASTOUPIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Crest Volvo Cars responded

Thank you, Linda, for your wonderful review! We are thrilled to hear that you love your Volvo and that our team has provided you with exceptional service. Your trust means a lot to us, and we are committed to continuing to meet your expectations. We look forward to seeing you again next time!

June 02, 2025

Lyn is the best service advisor. He is very knowledgeable and helpful. He is also a great communicator. More

by SNATEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are thrilled to hear that Lyn provided you with exceptional service. Our team takes pride in being knowledgeable and helpful, and it's great to know that Lyn's communication skills made a positive impact on your experience. We appreciate your support and look forward to assisting you again in the future!

June 01, 2025

I have owned 6 Volvos over the years. Lyn has been my advisor for the last three and I trust him to have my best interest in mind. More

by lbm9214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful review! We are thrilled to hear about your positive experience with Lyn and appreciate your trust in him as your advisor. Your loyalty over the years is truly valued, and we look forward to continuing to support you with your Volvo needs.

June 01, 2025

I have owned 6 Volvos over the years and Lyn has been my advisor for the last 3 cars. I trust him to have my best interest in mind. More

by lbm9214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2025 -

Crest Volvo Cars responded

Thank you for sharing your positive experience with us. We are thrilled to hear that Lyn has consistently provided you with exceptional service throughout your time with us. Building trust with our customers is a priority, and we appreciate your loyalty to our brand and team. We look forward to seeing you next time!

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