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Crest Volvo Cars - Service Center

Frisco, TX

5.0
990 Reviews

990 Reviews of Crest Volvo Cars - Service Center

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February 09, 2025

Easy check in and great customer service. Everybody was friendly and love the car wash at pick up. More

by LINEKE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with us, from the easy check-in to the customer service. We're glad you enjoyed the car wash, too! We look forward to serving you again in the future.

February 09, 2025

Ally, my service rep is the absolute BEST! !!! She is so accommodating, knowledgeable and makes the service process seamless!! She is AMAZING! She is the reason I will buy another volvo from More

by COBRIEN1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful review! We're so glad to hear that Ally provided such excellent service and made your experience seamless. We truly appreciate your loyalty, and we look forward to helping you with your next Volvo purchase! If there's anything else we can assist with, please don't hesitate to reach out.

February 07, 2025

Lyn took very good care of me and prided great service. Twelve Thirteen Fourteen Fifteen More

by PARLEZMOI2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We're thrilled to hear that Lyn took great care of you and provided excellent service. We always strive to ensure our customers feel valued, and it's wonderful to know that Lyn made a positive impact. We look forward to serving you again in the future!

February 07, 2025

I’ve had Lyn Ford for 3 of my Volvos. He’s 1 of the reasons I stay with Crest Volvo…besides loving my Volvo XC40! More

by jhodnicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Crest Volvo Cars responded

Thank you for your continued trust! We're so happy to hear that Lyn has consistently provided you with excellent service. It's wonderful to know you're loving your XC40! We appreciate your loyalty and look forward to serving you for many more years to come.

February 07, 2025

I appreciate having a loaner car while my car is serviced and the car being washed after the service is completed. Ally is responsive to my inquiries and easy to work with. More

by Nancy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear that you appreciated the loaner car and the car wash after service. It's great to know that Ally was able to assist you efficiently and make the process smooth. We look forward to serving you again in the future!

February 05, 2025

Appreciate the timely service and nice job I receive on my Volvo. My service advisor Lyn is so easy to work with and keeps me informed on everything. . More

by Finch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that Lyn made your experience so smooth and kept you well-informed. We're glad you were happy with the service on your Volvo, and we look forward to assisting you again in the future!

January 30, 2025

Excellent service as always! Very professional and courteous. Nice facilities and friendly colleagues. Xxx xxx xxx More

by JamesC30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Crest Volvo Cars responded

Thank you for your continued support and kind words! We’re thrilled to hear that you consistently receive excellent service and enjoy the professionalism, courtesy, and friendly atmosphere at our facility. We truly appreciate your feedback, and we look forward to serving you again. If you need anything in the future, feel free to reach out to us.

January 29, 2025

I am driving Volvo since years from the Crest Volvo. I leased my first Volvo in 2018 then purchased it and later traded it for 2024 Volvo as lease. Every time I had receive the best service. Therefore, More

by ghaliayazdani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Crest Volvo Cars responded

Thank you so much for sharing your incredible journey with Crest Volvo! We're truly honored that our service has not just kept you as a loyal customer for years, but has actually made you passionate about our dealership. Your experience - from your first lease in 2018 to purchasing, trading, and continuing to lease Volvo vehicles - demonstrates the trust and relationship we strive to build with every customer. We're especially proud that it's not just the cars, but our professional care that has "hooked" you. Our team works hard to provide exceptional service, and hearing that we've succeeded in making you feel valued means everything to us. We look forward to continuing to serve you and appreciate your continued loyalty to Crest Volvo!

January 27, 2025

It was an excellent visit as always. Lyn is positively the best service writer ever. More

by VIVELEGUERRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We're so glad to hear that your visit was excellent, as always. It's wonderful to know that Lyn continues to provide you with the best service. We truly appreciate your loyalty and look forward to continuing to exceed your expectations in the future!

January 23, 2025

My services advisor, Chad Rison, is always courteous and informative about my services, and the little nuances about my car. More

by myron_albert@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rison
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Jan 24, 2025 -

Crest Volvo Cars responded

Thank you for your kind review! We’re delighted to hear that Chad Rison has consistently provided courteous and informative service. His attention to detail and ability to explain the nuances of your vehicle are what make him such a valuable part of our team. We appreciate your feedback and look forward to assisting you again in the future!

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