Back

Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,314 Reviews

1,314 Reviews of Crest Volvo Cars - Service Center

Sort by
June 08, 2025

Thank you for picking up my car and delivering it back in a timely manner. It was appreciated. More

by LKMINDDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Crest Volvo Cars responded

We’re glad to hear you appreciated our pickup and delivery service! Your satisfaction is important to us, and we’re always here to help. Thank you for your feedback!

June 08, 2025

Crest had taken care of my Volvo since it was new 2011. They don’t make this S40 T5 anymore so we jointly love keeping it in good shape. More

by LEEPERSHARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Crest Volvo Cars responded

Thank you for your fantastic review! We're thrilled to hear that you and your S40 T5 have such a great partnership. Our team is dedicated to ensuring your Volvo stays in top condition. We look forward to continuing to take care of your car for many more years!

June 08, 2025

Everyone is friendly and they seem to respect my time - I’m in and out for service with a loaner vehicle quickly. More

by DBOONME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Crest Volvo Cars responded

Thanks for the awesome feedback! We're thrilled to hear that you had a great experience with our team and appreciate your time. Providing quick and efficient service is our priority, and we’re glad you felt that during your visit!

June 07, 2025

I’m disappointed about the increase on the car service. I just learned that the next big service for my car will be $900. That’s not possible.. with my old Volvo I used to pay top $400 for a car service an More

by MARIMART78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We understand your concerns about service costs and appreciate your loyalty. Our team is committed to providing high-quality service, and we’re always here to help explain the value behind our pricing. Your satisfaction is important to us!

June 06, 2025

Jordan Farmer is the BEST! Communication and response time are the best and I never wonder the status of my car! More

by LISA.BASSETT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Crest Volvo Cars responded

Thank you for your fantastic feedback, Lisa! We're thrilled to hear that Jordan provided you with top-notch communication and service. Keeping you informed is our priority, and we appreciate your support!

June 06, 2025

Service was great, easy to schedule and had loaner car available. Car was beautifully clean inside and out when I picked it up. Thank you! About loaner cars, how about all electric options for those of u More

by LVANHORN525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear you had a positive experience with our service team and loaner car. Your suggestion for all-electric loaners is appreciated, and we'll certainly take it into consideration. We're committed to providing the best experience for all our customers.

June 06, 2025

Service went very well - appreciated the time Bryce spent with us explaining the process! Everyone was very professional and friendly. More

by ANDREW.K.SOKOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Crest Volvo Cars responded

Thank you for your kind words, Andrew! We're thrilled to hear that Bryce and the team provided you with a professional and friendly experience. Your satisfaction is our top priority, and we look forward to serving you again!

June 06, 2025

They are Friendly, professional and communicative about your service and car. The loan car process is simple. More

by Blondeedallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Crest Volvo Cars responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our friendly team and the loan car process. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

June 06, 2025

As always, the service was great and the people were very friendly. I will continue to recommend them. More

by FRAUBETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina with loaner cars
Jun 12, 2025 -

Crest Volvo Cars responded

Thank you! We're thrilled to hear you had a great experience with our team. Your recommendations mean a lot to us, and we look forward to serving you again in the future!

June 06, 2025

Options for service were explained clearly. I felt welcome by all staff. Very good experience today. More

by jackyethomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen
Jun 12, 2025 -

Crest Volvo Cars responded

Thank you for your fantastic feedback, Jacky! We're thrilled to hear that our team made you feel welcome and that you found the service options clear. Your positive experience means a lot to us! We look forward to serving you again in the future.