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Crest Volvo Cars - Service Center

Frisco, TX

5.0
990 Reviews

990 Reviews of Crest Volvo Cars - Service Center

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February 14, 2025

Lyn Ford is the best! He always explains every repair and his recommendations for work are conservative. In other words, he does not push for work unless absolutely nece More

by DHIGGINS58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Crest Volvo Cars responded

Thank you! We’re thrilled to hear about your positive experience with Lyn and our service team. Providing clear communication and genuine care is our priority. Your recommendation means a lot to us, and we look forward to serving you again!

February 14, 2025

Ally provided excellent service in fixing my car's AC issue. Highly recommend her. Great service as always! More

by Mohammad
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Crest Volvo Cars responded

Thanks for the fantastic feedback, Mohammad! We're thrilled to hear that Ally provided you with excellent service. Your recommendation means a lot to us. We look forward to assisting you again in the future!

February 13, 2025

Great service as always! Thank you Jordan and the all the team at Crest Volvo. More

by cloaiza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Crest Volvo Cars responded

Thank you so much for your fantastic review! We’re thrilled to hear that you had another great experience with us. Jordan and the entire team at Crest Volvo truly appreciate your kind words and your continued trust in our service. We look forward to welcoming you back soon!

February 13, 2025

Ally was great. However, the plugin battery problem is not resolved. Even though I was an early adopter of the new XC60 plugin in 2018, and paid a heavy premium, I w More

by sradhakr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Crest Volvo Cars responded

Thanks for your feedback. We’re glad to hear you had a great experience with Ally. We understand your concerns about the battery and appreciate your insights. Your input is valuable as we continue to improve our products and services. Thank you for being a part of the Volvo community.

February 12, 2025

Excellent as always. Lyn is the best. Never have any worries when I go there. More

by VIVELEGUERRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Crest Volvo Cars responded

Thank you! We're thrilled to hear you had another great experience. Lyn truly is a star, and we're glad she makes your visits worry-free. Looking forward to seeing you again soon!

February 11, 2025

Extremely professional, helpful and knowledgeable! White glove treatment every time I need service even though I only have a fleet vehicle. Lyn, the service manager, is very responsive and a pleasure More

by Julie.Fudoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful 5-star review! We’re so happy to hear that Lyn and our team consistently provide you with professional, helpful, and knowledgeable service. It’s great to know you feel well taken care of, even with your fleet vehicle. We truly appreciate your kind words and look forward to continuing to serve you with that “white glove” treatment!

February 11, 2025

Lyn is very helpful and the dealership is clean well run. I appreciate the Loaner Car service and the car wash. More

by evelamendola
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Crest Volvo Cars responded

Thank you! We're thrilled to hear you had a great experience with Lyn and enjoyed our services. Our team takes pride in keeping the dealership clean and providing excellent customer care. We appreciate your feedback and look forward to serving you again!

February 11, 2025

The valet pickup and delivery service is very helpful for me and I appreciated the convenience. More

by PTSCHANG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Crest Volvo Cars responded

It's great to hear the valet pickup and delivery service worked well for you. We appreciate you mentioning the convenience it provided.

February 10, 2025

We had a little bit of an issue. We live 2 hours away. Once we got the car home, we started experiencing loud popping and grinding sounds. My husband figured out that it was a bra More

by vquinby57
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Caplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience with us. We understand how concerning it must have been to encounter a brake issue so soon after bringing your vehicle home, especially with the distance you traveled. We’re glad to hear that Brian Bingham was able to quickly address the problem and get you back on the road with confidence. We appreciate your patience and are happy to know that this resolution restored your trust in us. Regarding the missing cargo cover, we’d be happy to look into this further—please feel free to reach out if there’s anything we can do. We look forward to assisting you again in the future!

Feb 12, 2025 -

vquinby57 responded

Yes. I would love if you wouldn’t mind looking further into the missing cargo cover. I would appreciate it. Thank you.

Feb 13, 2025 -

Crest Volvo Cars responded

We will be sending you a cargo cover and appreciate your buisness!

Feb 13, 2025 -

vquinby57 responded

Thank you so much Max! We can not Thank You enough! We will see you again as we will be doing all of our maintenance service with you. Also, we look forward to doing business with Crest in our future, when it is time to trade vehicles. Thank you again. Most sincerely, Gary & Vicki Quinby

February 09, 2025

The gentleman that brought my car around took extra time to clean my floor mats when he didn’t have too. This is my second Volvo from Crest and the service is consistently fantastic. More

by JENLFOX0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Caplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Perez Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Crest Volvo Cars responded

We’re so glad to hear about your positive experience and appreciate your loyalty! It’s great to know that the extra attention to detail made an impact, and we’ll be sure to pass along your kind words to the team. We look forward to continuing to provide you with fantastic service for years to come!

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