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Crest Volvo Cars - Service Center

Frisco, TX

5.0
964 Reviews

964 Reviews of Crest Volvo Cars - Service Center

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January 30, 2025

Excellent service as always! Very professional and courteous. Nice facilities and friendly colleagues. Xxx xxx xxx More

by JamesC30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

I am driving Volvo since years from the Crest Volvo. I leased my first Volvo in 2018 then purchased it and later traded it for 2024 Volvo as lease. Every time I had receive the best service. Therefore, More

by ghaliayazdani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Crest Volvo Cars responded

Thank you so much for sharing your incredible journey with Crest Volvo! We're truly honored that our service has not just kept you as a loyal customer for years, but has actually made you passionate about our dealership. Your experience - from your first lease in 2018 to purchasing, trading, and continuing to lease Volvo vehicles - demonstrates the trust and relationship we strive to build with every customer. We're especially proud that it's not just the cars, but our professional care that has "hooked" you. Our team works hard to provide exceptional service, and hearing that we've succeeded in making you feel valued means everything to us. We look forward to continuing to serve you and appreciate your continued loyalty to Crest Volvo!

January 27, 2025

It was an excellent visit as always. Lyn is positively the best service writer ever. More

by VIVELEGUERRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We're so glad to hear that your visit was excellent, as always. It's wonderful to know that Lyn continues to provide you with the best service. We truly appreciate your loyalty and look forward to continuing to exceed your expectations in the future!

January 23, 2025

My services advisor, Chad Rison, is always courteous and informative about my services, and the little nuances about my car. More

by myron_albert@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rison
Jan 24, 2025 -

Crest Volvo Cars responded

Thank you for your kind review! We’re delighted to hear that Chad Rison has consistently provided courteous and informative service. His attention to detail and ability to explain the nuances of your vehicle are what make him such a valuable part of our team. We appreciate your feedback and look forward to assisting you again in the future!

January 21, 2025

Professional and personable. They treat like they care! I highly recommend Crest Volvo. Jordan the best! More

by Gecstock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Crest Volvo Cars responded

We are truly delighted by your enthusiastic recommendation and your special recognition of Jordan! Your review beautifully captures the two key elements we strive to deliver: professional service and genuine, caring customer interactions. Your experience highlights that exceptional automotive service goes beyond technical expertise - it's about creating meaningful connections with our customers. Jordan's approach exemplifies the high standards of service we aim to provide, demonstrating both professional competence and personal commitment. Being recognized as a dealership that truly cares about our customers is immensely important to our entire team. Your recommendation and specific praise for Jordan will undoubtedly motivate our staff to continue delivering outstanding service. Thank you for choosing Crest Volvo Cars and for taking the time to share such a positive and supportive review. We appreciate customers like you who help us recognize the hard work of our team members.

January 20, 2025

This dealership always delivers good solid service and lives up to there commitment as well as Keith our advisor. More

by Lshenslee60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Crest Volvo Cars responded

Thank you for sharing your positive experience with our dealership! We're delighted to hear that you consistently receive good, solid service that meets and exceeds your expectations. Your recognition of Keith, our service advisor, highlights the importance of having dedicated, reliable team members who understand the importance of commitment and quality customer service. Consistency is key in building trust with our customers, and we're proud that our team continues to deliver dependable automotive service. We appreciate customers like you who take the time to acknowledge the hard work of our staff and share their positive experiences. Your feedback reinforces our commitment to maintaining high standards of service and customer satisfaction. Thank you for choosing our dealership and for your continued loyalty.

January 20, 2025

These guys are amazing. Lyn was very prompt, helpful and fixed the issue. Keep up the good work guys! You guys are Awesome !! More

by Maverick.joe28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Crest Volvo Cars responded

Thank you for your enthusiastic and positive review! We're thrilled to hear that our team, and specifically Lyn, delivered an exceptional service experience that exceeded your expectations. Your recognition of Lyn's prompt and helpful approach highlights the importance of skilled, customer-focused team members. We pride ourselves on providing efficient solutions and ensuring customer satisfaction with every interaction. Feedback like yours reinforces our commitment to maintaining high service standards and validates the hard work of our entire team. We appreciate customers who take the time to share their positive experiences and celebrate our staff's dedication. Your glowing recommendation of our team means a great deal to us. We will absolutely continue to deliver the level of service that makes our customers feel valued and well-supported. Thank you for choosing our dealership and for your wonderful review!

January 18, 2025

Polite,friendly, efficient service. I appreciate that my appointment time was met and will schedule future services with Crest Volvo. More

by wichitasooner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our service department. Your feedback highlighting our team's politeness, friendliness, and efficiency is deeply appreciated. We understand that punctuality and professional service are crucial to our customers, and we're grateful that we met your expectations. Your commitment to scheduling future services with us is a testament to the quality of care we strive to provide. Our goal is always to deliver a seamless, welcoming experience that makes our customers feel valued and respected. Thank you for taking the time to share your experience and for choosing us for your automotive service needs. We look forward to continuing to serve you with the same level of professionalism and dedication.

January 15, 2025

Everything is always at the Upmost Quality and Care of my vehicle. Love going. Enjoy the Snacks. More

by Marie hu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We’re thrilled to hear that you consistently receive the utmost quality and care for your vehicle. It’s great to know that you enjoy your visits with us—and the snacks, too! We appreciate your loyalty and look forward to seeing you again soon. If you need anything in the meantime, just let us know!

January 11, 2025

Crest Volvo service dept and Lynn Ford, our service advisor, have always taken great care of us! We 2 Volvo SUV's, maintained on mint conditions. More

by Cyrus F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're so glad to hear that Lynn Ford and our service department have consistently provided you with excellent care. It’s great to know that your Volvo SUVs are being kept in mint condition. We truly appreciate your trust and look forward to continuing to serve you and your vehicles!

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