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Crest Volvo Cars - Service Center

Frisco, TX

5.0
954 Reviews

954 Reviews of Crest Volvo Cars - Service Center

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December 19, 2024

Lynn Ford in Crest Volvo is honest and extremely helpful. A big asset to Crest More

by CrestFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We’re so glad to hear that Lynn provided you with honest and helpful service. We truly value team members like Lynn, who go above and beyond to assist our customers. Your recognition of his contributions means a lot to us, and we’re proud to have him as part of the Crest family. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again!

December 09, 2024

This is the best dealership experience of my life. I've driven various luxury brand cars and dealt with many dealerships, but Crest Volvo truly provides a service like no other. Everyone is always smi More

by yjoshykjn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Dec 10, 2024 -

Crest Volvo Cars responded

Thank you so much for your amazing review! We’re thrilled to hear that your experience was the best you’ve had. It’s great to know that Chad and the team made such a positive impression, and we truly appreciate your kind words. We're proud to provide top-notch service and are glad you’re enjoying your Volvo. If you ever need anything in the future, don’t hesitate to reach out. Thank you again for your support!

December 05, 2024

Great customer service And Repair Service. The staff Show kindness and Respect. Very professional, attentive, Knowledgeable, Thank you.. More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : tina matney
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Dec 06, 2024 -

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service and repair team. Providing professional, respectful, and knowledgeable service is our top priority, and we're glad it showed. We appreciate your feedback and look forward to assisting you again in the future!

December 04, 2024

Crest Volvo Service Team is all about excellence in everything they do. They serve with kindness, positivity, compassion, and a sincere appreciation of meeting the needs of others. More

by Jeff Willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2024 -

Crest Volvo Cars responded

Thank you for your wonderful review! We’re so glad to hear that our Service Team met your expectations with kindness, positivity, and compassion. Providing excellent service and truly caring for our customers is always our top priority, and we appreciate you recognizing that. We look forward to continuing to serve you in the future!

December 03, 2024

Outstanding service from the service bay to my service advisor. Lyn Ford is the greatest service advisor. More

by Ms KaeKae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Crest Volvo Cars responded

Thank you so much for your wonderful feedback! We're thrilled to hear about your outstanding experience, and we're especially glad Lyn made such a positive impact as your service advisor. We truly appreciate your kind words and look forward to serving you again in the future!

December 01, 2024

Have always been satisfied with their service. This last time took care of my tire problem while I waited More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Crest Volvo Cars responded

Thank you for your continued trust in us! We're glad to hear that we were able to take care of your tire issue while you waited. We appreciate your loyalty and look forward to serving you again in the future!

December 01, 2024

The Crest Volvo service department is excellent and Lynn Ford always provides the best customer service. My Volvo is in excellent hands at Crest Volvo. I’ve been using them for over 10 years and am on my 3r More

by Szacheis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Crest Volvo Cars responded

Thank you so much for your kind words and for being a loyal customer for over 10 years! We're thrilled to hear that Lynn and our service department have consistently provided you with excellent service. It's always a pleasure to know that your Volvo is in good hands. We truly appreciate your continued trust and look forward to assisting you for many more years to come!

December 01, 2024

Thank you Keith for your excellent customer service! Daily, Keith provided status updates. Thank you for a great experience! More

by Michael_LaToshe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Crest Volvo Cars responded

Thank you for your kind words! We're so glad to hear that Keith provided excellent customer service and kept you updated throughout your experience. We’ll be sure to pass along your appreciation to him. We look forward to serving you again in the future!

November 28, 2024

I have not yet purchased from this dealership, but I have had my current Volvo serviced and their service department is courteous and efficiently run. If you’re dropping off before work and have an appointme More

by Shani
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian (?) service manager is super helpful and great as well!
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Dec 02, 2024 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're thrilled to hear that you've had a positive experience with our service department and that Ally provided excellent service. It's great to know the team was able to quickly address your needs, and we're glad you enjoyed the waiting area. We appreciate your feedback and look forward to assisting you with any future service needs!

November 20, 2024

Great group of people in the service area that are intelligent, capable, efficient, and friendly. Highly recommend them. Jim More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team and found them intelligent, capable, efficient, and friendly. Your recommendation means a lot to us, and we’re grateful for your support. If there’s anything else we can assist you with, don’t hesitate to reach out. We look forward to serving you again in the future!

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