Crest Volvo Cars

No Preasure I initially contacted Jeremy Hernandez as I worked with him on the purchase of my previous Volvo. Since he no longer worked in sales he hooked me up w I initially contacted Jeremy Hernandez as I worked with him on the purchase of my previous Volvo. Since he no longer worked in sales he hooked me up with Alycia. They both did a fantastic job of making me feel comfortable and at no time put any pressure on me to purchase. Alycia did a great job showing me all of the new features of the S90, there was a lot of new technology for me to learn. Alycia was a pleasure to work with and will work with her again when the time comes. More

Honestly 1 of the more patient & geniune sales rep I've met. Working with Alycia Johnson was so smooth. Her friendliness really makes you feel at home. I cannot describe how patient she is. We were probably one Working with Alycia Johnson was so smooth. Her friendliness really makes you feel at home. I cannot describe how patient she is. We were probably one of the more complicated customers she's dealt with but she kept her cool and I really do appreciate that! Unfortunately we did not end up making the purchase through no fault of hers, I just ran into some trouble. Overall, it was a good experience at Crest Volvo and I do recommend people adding them to their lists if you're car shopping. More

Keep it simple Alycia had to make this happen as a complete surprise for Xmas. My wife hates the car buying experience and I am still in shock that she bought me a v Alycia had to make this happen as a complete surprise for Xmas. My wife hates the car buying experience and I am still in shock that she bought me a vehicle without me knowing and didn't kill the sales person in the process. She made it so easy for her and helped her get the car we wanted. She also took me through every detail of the vehicle and the app! A true customer service gem! More

Very good experience at Crest Volvo Alycia was great. We went by to crest volvo and liked a the car and bought it in less than 2 hours.Good experience at dealership. Alycia was great. We went by to crest volvo and liked a the car and bought it in less than 2 hours.Good experience at dealership. More

Pleasant experience and actually enjoyed buying a car My husband and I have always found buying a car to be very difficult and stressful. It usually takes us a few weeks (or months) to buy a vehicle. We h My husband and I have always found buying a car to be very difficult and stressful. It usually takes us a few weeks (or months) to buy a vehicle. We had looked around some during the summer, but didn't find anything that seemed like a good fit or a dealership that we wanted to do business with, so buying a car kind of got put on hold. Then a few days before Thanksgiving one of our cars was totaled in an accident. A good friend of ours (who is also a mechanic) recommended Volvo. We checked some dealerships and Alycia at Crest was the best. She was very flexible as far as working with us and our schedules and had no problem with letting us do test drives at separate times. She also took me through the service department to get some of my questions answered. The car kind of sold itself to us but she made sure to cover all the best features and get our questions answered. For the financial details, we worked with Whitney and I have to say she was very pleasant to work with, a refreshing change. More

Best car buying experience ever. My wife and I shopped for an suv for 3 weeKS painfully and finally decided to try Volvo one more time since my wife previously owned one. Then we ran My wife and I shopped for an suv for 3 weeKS painfully and finally decided to try Volvo one more time since my wife previously owned one. Then we ran into Alycia at Crest Volvo and everything changed. Not only was she very approachable and outgoing she was very knowledgable about the vehicle we were interested in. She was very patient with us. We didn't feel any pressure at all. Definitely an asset to your team. She and her team were very professional. They were very detail oriented and didn't beat about the bush. They answered all our question promptly.she was our main sales person but we got to meet quite a few of her coworkers who just came by to say hi and make us feel welcome. Jeremy helped save us some money on our vehicle purchase. They do offer a lot of purks with their sales and Alycia personnally delivered our car to us at home. Not forgetting that they fed us and definitely know how to show their appreciation to customers. Alycia,you, Jeremy and your team all the way up to your owner examplify what professionalism should be and gave us the best car buying experience we ever had. Plus we love our car and can't be thankful enough. Customers for life. Thank you. More

Thank You Alycia! This was my second experience with Crest Volvo and Alycia made it the best so far! She was very helpful and patient with me during this process. I w This was my second experience with Crest Volvo and Alycia made it the best so far! She was very helpful and patient with me during this process. I would definitely recommend her for your next car purchase. Jeremy in finance was also very helpful in helping me get the best financing rate possible! Thank you both! More

Exceeded my expectations!!! Alycia Johnson and John Moreno exceeded my expectations with the quality of service they both provided! One very happy customer with a new 2016 XC90! Alycia Johnson and John Moreno exceeded my expectations with the quality of service they both provided! One very happy customer with a new 2016 XC90! More

Quick and easy Glad to be back in the Volvo family. Working with Alycia made it quick and easy. She is an assett to your buisness. Very knowledgable. Glad to be back in the Volvo family. Working with Alycia made it quick and easy. She is an assett to your buisness. Very knowledgable. More

In with the old; out with the new Alycia, Linn & Pedro were all great. I have dealt with Linn Ford in service since buying my first Volvo in 2007 he has always made the service proces Alycia, Linn & Pedro were all great. I have dealt with Linn Ford in service since buying my first Volvo in 2007 he has always made the service process pretty easy and even tried to ease the wallet pain when he could. It was tough though this time - needed a computer module and tranny rebuild - just too much for the '07 so we were introduced to Alycia. My wife and Alycia looked at several and drove three while I stayed in the back seat. Alycia introduced me to Pedro who was good for a laugh and he even shared some of his favorite beverage with us. All in all it was a great Thursday afternoon. Thanks gals & guys! James lewis Plano, TX More