Crest Nissan

Bad experience I purchased a used car for my daughter at Crest Nissan in Frisco and had a very bad experience. First the finance person was unethical. I told him I w I purchased a used car for my daughter at Crest Nissan in Frisco and had a very bad experience. First the finance person was unethical. I told him I wanted a 48 month loan term and he tried to sell me a warranty. He said it would only be $16 per month. When I started to sign the papers I noticed he had extended the load to 60 months without telling me. I caught him and got it corrected. Then there were a few items that I negotiated to be repaired. One was the front grill. It had some deep scratches in it. When I picked the car up I noticed they hadn't repaired that area at all. Instead they painted it so now the deep scratches are just a different color but they are still very obvious. One employee told me the sales rep had over committed. I said "that's not my problem. A deal is a deal" I spoke to the sales manager and he refused to do anything more. Again, unethical. They did not honor the deal they made. When I left with the car they didn't put temp tags on it so I had to go back. The receptionist handed me the tags to put on myself. Terrible service after the sale. Then I got the vehicle home and discovered the stereo controls on the steering wheel and the aux port don't work. I realize it's a used vehicle but I would expect a dealership to check everything out and then either fix what is broken or disclose that it is broken. They didn't do either. I've bought a lot of cars and this experience is by far the worst I have ever had at a car dealership. I will not go back to Crest Nissan for my future vehicle purchases. More

Stressfree car buying My family is growing and we needed a bigger car. I love the Nissan brand and my wife likes the Nissan Rogue. We came in hoping to be able to walk out My family is growing and we needed a bigger car. I love the Nissan brand and my wife likes the Nissan Rogue. We came in hoping to be able to walk out with a fully loaded Nissan Rogue. Mike doust our sales guy worked hard to make that happen. I am the only one working right now and we needed to make sure we got a great deal. I already recommended a friend who is in the market for a Nissan and I gave him Mike's card. More

Crest Nissan Excellent customer service Crest Nissan got me in and out in a timely manner. David Brosin My salesperson was very Knowledgeable and made everything seamless ..... Alex showed m Crest Nissan got me in and out in a timely manner. David Brosin My salesperson was very Knowledgeable and made everything seamless ..... Alex showed me all the features of the car before I left the dealership, which is very clean and has an awesome service center area. All the staff was very professional and courteous . I Leased a Murano and am very happy. More

Needs A 6 Star . P. Thapa 2015 Nissan Altima - The best car experience ever, will come back soon. Workers, staffs, everyone just caring and respectful. First time P. Thapa 2015 Nissan Altima - The best car experience ever, will come back soon. Workers, staffs, everyone just caring and respectful. First time ever to purchase a car and I wouldn't have gone no where else but Crest Nissan. Mr. Leron Walker helped and gave me the highest customer service anyone could receive. The one most reason I purchased a car at Crest Nissan was due to his kindness and helpful features. I give him my outmost thanks. I didn't feel like a customer at all .. but more like a family to be exact and that can't be given no where else but Crest Nissan. So wherever goes at Crest Nissan, I recommend seeing him first for a better experience. As well as Mr. Andy Lee if I named his full name correctly. He as well has my thanks. He went through everything from A to Z, he explained everything throughly. There wasn't nothing I couldn't understand, and all questions I had was answered with nothing but 5 star customer service. His work of art, not even a luxury dealers can come even close to him. Truly helpful in all aspects indeed. Me and my wife, drove from Baton Rouge to Dallas a 7 hour drive to purchase my vehicle and I would make those trips a million times over and over again, there worth it in every way. This is just the best car experience I could ever get, honestly. Next car I purchase or trade will be and I repeat will be at Crest Nissan. I highly recommend it to all those who need a car family, friends all above. After two months or later me and my wife are saving money to return back to purchase a vehicle there again, and I can't wait to see Mr. Leron and Andy. I would write a whole essay and I don't mind it either lol but I'll just make it short, honest and meaningful. Thanks a bunch again to them and I can't wait to visit my brothers/family at Crest Nissan. - P. Thapa 2015 Nissan Altima 6 out of 5 star rating More

Great place to get your next vehicle!!!! I hate going to dealerships but Leron & the rest of the Crest folks made my car buying experience enjoyable... I got the price I asked for with no has I hate going to dealerships but Leron & the rest of the Crest folks made my car buying experience enjoyable... I got the price I asked for with no hassle.... Leron made everything go smoothly... Definitely recommend you go see Leron for your next vehicle.... You'll be happy you did!!!! More

Fantastic Experience! I have never had a more pleasant experience buying a car. Donovan was able to get me the car I wanted for the price I wanted. Even after I bought th I have never had a more pleasant experience buying a car. Donovan was able to get me the car I wanted for the price I wanted. Even after I bought the car, I asked Donovan to update my nav and he took care if it without issue. Thanks everyone at Crest! I love my Nissan and will continue to use Crest for as long as I am buying cars. More

They treated me like i was a friend I got a good deal on a cert pre-owned Juke. I was in and out by lunch time. Luis worked with me on price and interest. Luis made sure that everything I got a good deal on a cert pre-owned Juke. I was in and out by lunch time. Luis worked with me on price and interest. Luis made sure that everything on the Juke was perfect. Thanks I love it! More

best price and best customer services friendly and polite. Mr. Benny rad is awesome . Mr Chris in finance is a good one. my name is babak tajali and this one was my second purchase friendly and polite. Mr. Benny rad is awesome . Mr Chris in finance is a good one. my name is babak tajali and this one was my second purchase More

AWESOME Service!! i traveled from out of the city to get a used vehicle and Lebron was awesome at answering my questions, assuring me that no one else sold the vehicle i traveled from out of the city to get a used vehicle and Lebron was awesome at answering my questions, assuring me that no one else sold the vehicle until I got up there. Lebron not only provided awesome service but he made the transaction fun! Additionally, Cade, one of the managers contacted me twice to make sure the vehicle would be ready when I got there, and then the finance guy was also pleasant and interactive and no hard sales on the extended warranties! By far my best car buying experience and I would travel to Crest Nissan again to buy a vehicle from them! Thanks Lebron and Cade!! More

Awesome Customer Service!!! Andrew Mackenzie was my consultant and went above and beyond his duty. I was able to drive away in a 2015 Nissan Altima that I love!! Andrew Mackenzie was my consultant and went above and beyond his duty. I was able to drive away in a 2015 Nissan Altima that I love!! More