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Crest Nissan

Frisco, TX

Overview
Reviews
Vehicles
4.7
1,225 Reviews
Call Dealership (972) 704-1525
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6600 State Highway 121

Frisco, TX

75034

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Showing 1,225 reviews

November 12, 2024

Crest Nissan does excellent work. My service advisor Mr Ly Leng always takes care of all my needs. More

by kpmcferren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Leng
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November 08, 2024

Great buying experience from sale to finance. They took excellent care of us, very programs made sure the explained everything. More

by bdk121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff, Shon, Chance
Report | Print
Nov 11, 2024 -

Crest Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience from sales to finance. Providing excellent care and ensuring everything is clearly explained is always our priority. We're glad to know we met your expectations and made the process smooth for you. We appreciate your business and look forward to assisting you again in the future!

November 04, 2024

Was promptly greeted by Carson who did a great job of introducing us to the Pathfinder we had inquired about . He was very knowledgeable about the car . Purchase process was easy and we were given a tour More

by Randy H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson , Mike , Pharington
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Nov 05, 2024 -

Crest Nissan responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Carson provided such excellent service and was able to guide you through the purchase process smoothly. It's great that you also got a chance to tour our service department. We truly appreciate your feedback and are glad that you are satisfied with your experience. If you need anything else, feel free to reach out. We hope you enjoy your new Pathfinder!

November 04, 2024

Very satisfied, great service, Justin was very professional, accurate waiting time, all techs very helpful More

by OLopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Nov 05, 2024 -

Crest Nissan responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience and that Justin and our team were able to provide you with the professional service you deserve. We appreciate your kind words and look forward to serving you again in the future!

November 01, 2024

My salesman, Nassar was extremely helpful and transparent. Everybody there dealt with me professionally, honestly, and we’re extremely courteous. I feel like every promise was kept during the who More

by tommy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nassar Tawil, Bryyan
Report | Print
Nov 04, 2024 -

Crest Nissan responded

Thank you for your kind words! We're thrilled to hear that Nassar and our team provided you with a transparent and professional car-buying experience. Keeping our promises and treating our customers with respect are top priorities for us, and it’s wonderful to know that we succeeded in making you feel valued. We appreciate your feedback and look forward to serving you again in the future! Enjoy your new vehicle!

October 31, 2024

Andy was such a gentleman Took care I have my Nissan. He did the service oh my car and explained all the details of what it needed. I want to thank him so much for his time and effort will go back to Nis More

by ririkhromachou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Nov 01, 2024 -

Crest Nissan responded

Thank you so much for the fantastic review! We’re delighted to hear that Andy provided you with such attentive and thorough service. It’s wonderful to know he made everything clear and easy for you. We appreciate your trust in Crest Nissan and look forward to welcoming you back whenever you need. Thank you again for choosing us!

October 23, 2024

I love my service rep Tanner and keep going back because of him. Also appreciate the cleanliness of the facility. More

by Sheryl.obrien821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Oct 25, 2024 -

Crest Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that Tanner has made such a positive impression and that his service keeps you coming back. It’s also great to know you appreciate the cleanliness of our facility—we strive to create a comfortable and welcoming environment for every visit. We look forward to seeing you again soon!

October 20, 2024

My service tech Andy did a great job and was very helpful and kind. I got my car back vey quick. More

by Kjdoyle2425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy and Ly
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Oct 23, 2024 -

Crest Nissan responded

Thank you for your kind review! We're thrilled to hear that Andy provided you with helpful, kind service and got your car back to you quickly. We'll make sure to share your feedback with him. If you need anything in the future, don't hesitate to reach out. We're always here to help!

October 20, 2024

Finance Leader is very rude. Salesmen are good but pushy on getting your credit checked. More

by hawkesm94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance Leader
Report | Print
Oct 25, 2024 -

Crest Nissan responded

Thank you for your feedback. We're glad to hear you had a positive experience with our sales team, but we're sorry to learn about your interaction in Finance. We take customer feedback seriously and aim to provide a respectful and positive experience for everyone. Please reach out to Mike Abed at mabed@vtaig.com to discuss your concerns further. We appreciate your input and look forward to resolving this issue.

October 03, 2024

Excellent service. . Andy Truong was very kind.. and explained to me the service I needed in my nissan altima. Thank you ti all the staff members More

by Jonathanp53821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy truong
Report | Print
Oct 04, 2024 -

Crest Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear about your excellent experience with Andy and our staff. It's great to know that you found the service explanation helpful. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your support!

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