Crest Lincoln - Service Center

two times i brought my 2011 town car in for service and both times they found no problem at this time!!!! 1st time was the a/c not blowing cold & they found no problem but when I got to florida and brought both times they found no problem at this time!!!! 1st time was the a/c not blowing cold & they found no problem but when I got to florida and brought it to service they found a leaky vaporizer and replaced it!!! Now when I brought it in for the a/c vent not blowing equally, rough&knocking cold starts after being parked for a couple of days, the engine light came on and they said it's normal to have a misfire and NO PROBLEM FOUND!!! NOW I NEED TO FIND A DIFFERENT DEALER FOR MY WARRANTEE SERVICE !!!! P.S. ONLY 25,000 Miles & I've had Lincoln Town Cars since 1993 !!! More

I went to Crest Lincoln for the purchase of a used Lincoln MKX because after searching online state wide as well as some dealerships in Ohio, Crest Lincoln had by far the best deals on the used MKXS. Lincoln MKX because after searching online state wide as well as some dealerships in Ohio, Crest Lincoln had by far the best deals on the used MKXS. I made my initial purchase of an 08' Mkx on March 1,12. On March 17, 12 I was hit head on and the vehicle was a total loss. I called Shawn Johnson the salesman who sold me my first X and told him what happened and I told him as soon as I could make another purchase I would be back to get another X. He told me he could get me what I wanted when I was ready, yet because of the low mileage and QUALITY of my initial purchase, I was nervous that he wouldnt be able to get me as good of a deal as I had the first time. What did he do? Wow, later that SAME day he called me and told me he had another vehicle in that was almost the same thing that I had before. Low miles and all. Not only that, although the 2nd vehicle I looked at was an 07' I liked it better than the one I had before! Once again, NOT ONLY THAT, the vehicle had better features AND it was $$$$ less than the first one ! YAY! So here I am one week later , after the accident ready to go pick up another vehicle . I am telling everyone I know that when they are ready to purchase another vehicle, especially used or PREOWNED CERTIFIED vehicle to GO TO CREST LINCOLN FIRST. I live in Ypsilanti and it is so worth the trip . Shawn Johnson has been my salesperson , but I have every confidence that all of them are just as great! More

It is nice to see that there are still car dealerships out there that focus on customer service AFTER the sale. I had my Lincoln Navigator serviced this week at Crest and I was very impressed at the atten out there that focus on customer service AFTER the sale. I had my Lincoln Navigator serviced this week at Crest and I was very impressed at the attention and concern my service advisor Shawn Habba demonstrated while addressing my extensive vehicle repairs. I would highly recommend Crest Lincoln for both Sales & Service! More