Crest INFINITI - Service Center

Crest has excellent customer service and outstanding maintenance department. I have been a client over decade now have had only positive experience with any department of this dealership. Highly recomme maintenance department. I have been a client over decade now have had only positive experience with any department of this dealership. Highly recommend. More

It took awhile to figure out what was wrong with my vehicle, and consequently I was without any transportation for an entire day. We did arrange for an Uber driver to take me to a meeting and then bac vehicle, and consequently I was without any transportation for an entire day. We did arrange for an Uber driver to take me to a meeting and then back to the dealership for a loaner. The loaner was much appreciated for the remainder of the service time. My service advisor was good about keeping me informed on the progress of the repairs. More

My QX60 went in for its first service. All was calm, quick and correct. I enjoyed my visit with the Crest Service team. Thank You! All was calm, quick and correct. I enjoyed my visit with the Crest Service team. Thank You! More

I now have 2 Infinity QX60s and I’m proud of both. I’ve never owned a better vehicle so now I drive a Black Car service with my new one. I have used other service centers and have had mixed reviews fo I’ve never owned a better vehicle so now I drive a Black Car service with my new one. I have used other service centers and have had mixed reviews for them all. Every time I’ve taken my car to Crest, I’ve been glad I did. They may not be the cheapest service option around but the extra cost is well worth the peace of mind I get knowing the work is being done correctly and in the off chance of any mistakes, they warranty their work. Crest Infinity is now the only place I will take my Infinities for service. I highly recommend Crest Infinity for all maintenance and repairs. More

Great Service! Professional staff, very courteous! Tony was great! I was greeted well and felt great throughout the entire service! Professional staff, very courteous! Tony was great! I was greeted well and felt great throughout the entire service! More

Great service! The service staff at Crest Infiniti is 1st class. They go above and beyond to make you feel welcome and really care about your questions and concerns The service staff at Crest Infiniti is 1st class. They go above and beyond to make you feel welcome and really care about your questions and concerns. Thank you Tony & Trevor! More

The people at Crest Infiniti who handled my service request for the My ZakTek application were very prompt, extremely professional, and the dealership presented a friendly atmosphere, request for the My ZakTek application were very prompt, extremely professional, and the dealership presented a friendly atmosphere, More

Did service requested on time Good to work with and will bring my car again will bring my car again More

Made an appointment and dropped off vehicle Friday at 7:45 am, 15 minutes before appointment time for a VERY simple service request. Never heard from anybody, so called about 4:00 pm and was told my vehi 7:45 am, 15 minutes before appointment time for a VERY simple service request. Never heard from anybody, so called about 4:00 pm and was told my vehicle was still waiting to be looked at and they’d get to it on Saturday and were open 7-3 on Saturday. Never heard from anybody on Saturday. Called first things Monday after seeing on the link that it still hadn’t been looked at and told them I’d take elsewhere. Terrible communication. Terrible service. I’m going back to the dealer I have been using even though it is 30 minutes before appointment further drive for me More

Troy Dunn was phenomenal! He was very knowledgeable with all my vehicles concerns and answered all my questions. And i loved that my vehicle was washed after it was serviced. He was very knowledgeable with all my vehicles concerns and answered all my questions. And i loved that my vehicle was washed after it was serviced. Crest Infiniti and Troy Dunn are #1. More