Crest INFINITI - Service Center

Service manager called me and said he wanted my buisness and wanted to make me happy. That was a first in a while for somebody to say that to me. He got my buisness back by treating me right. I will be back and wanted to make me happy. That was a first in a while for somebody to say that to me. He got my buisness back by treating me right. I will be back most businesses don't do that. More

Blake is great to work with every time. Quick turn around same day. A a Quick turn around same day. A a More

Nothing more to say other than Troy Dunn is always great to work with, I always ask for him. to work with, I always ask for him. More

What a great, responsive team all around. I felt cared for start to finish. Thank you! I felt cared for start to finish. Thank you! More

Probably the best experience I've had as a long time customer. Everything went smoothly, my came back running better than before and the loaner car was such fun, I almost didn't want to give it back. customer. Everything went smoothly, my came back running better than before and the loaner car was such fun, I almost didn't want to give it back. And as always, my Service Consultant, Troy Dunn, did an exceptional job. I'm a loyal Crest Infiniti service customer largely thanks to him and his consistently excellent support. More

Troy is great to work with, sets expectations, and communicates the status of my vehicle timely. communicates the status of my vehicle timely. More

Great service and friendly staff. Easy in and out. Nice waiting area with good food options. Easy in and out. Nice waiting area with good food options. More

troy was excellent. Kept me updated, took care of my car, handled my service needs , car looked new after completing service. Kept me updated, took care of my car, handled my service needs , car looked new after completing service. More

This review is for the service center but I am including my sales experience as well...I had a quick car wash done at their service department, and I appreciated the attention to detail and efficiency of th my sales experience as well...I had a quick car wash done at their service department, and I appreciated the attention to detail and efficiency of the staff there. I also want to extend my heartfelt thanks to Erica, my sales associate and the dealership manager, Clint, at Crest Infiniti in Frisco for their exceptional service during my recent vehicle upgrade over the 2024 Holiday season. They helped me get out of a vehicle I no longer wanted and into a QX80 at a reasonable price. I was genuinely impressed with their quick response time and the warm, friendly atmosphere during our in-person meeting. They took the time to go over all of my options thoroughly, ensuring I found the perfect fit for my needs. The delivery process was seamless, and I could not be happier with my new vehicle. I highly recommend Erica at Crest Infiniti for anyone looking to buy a car. Her professionalism and dedication to customer satisfaction truly stand out! More

Friendly service advisor’s, the staff that greets you in the service bay are friendly. They do tack on an additional charge if you pay with credit card the service bay are friendly. They do tack on an additional charge if you pay with credit card More