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Crest INFINITI - Service Center

Frisco, TX

4.8
333 Reviews

333 Reviews of Crest INFINITI - Service Center

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March 16, 2025

Great dealership very friendly personable and willing to assist in anyway possible. This is the only dealership I frequent More

by M_WHITEHEAD61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor from Service
Mar 18, 2025 -

Crest INFINITI responded

Thank you for the amazing review! We're so glad to hear that you had a great experience with us. We strive to be friendly, personable, and always ready to assist our customers in every way possible. We truly appreciate your loyalty and look forward to continuing to serve you in the future!

March 16, 2025

Derrick was very helpful and accommodating and was able to get my tire taken care of quickly! More

by lrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Mar 19, 2025 -

Crest INFINITI responded

We're glad to hear that Derrick provided prompt and accommodating service with your tire. Your experience is important to us, and we appreciate you taking the time to share your feedback.

March 15, 2025

This is a wonderful dealership to purchase or lease a vehicle. The experience provided by the Sales, Finance, and Service Team was superior. More

by LILBOYB07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla from Finance and Troy from Service
Mar 19, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our Sales, Finance, and Service teams. Providing exceptional service is always our goal, and we appreciate your support. We look forward to assisting you again in the future!

March 15, 2025

I’ve done business with Crest for at least 10 years. I will probably never buy a car from anyone else ever again. I messed up and bought an Escalade from Frank Kent. They are the worst. I bring our Esca More

by MELLIS2337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Neighbors, Tony in Service, Dustin Sparhawk
Mar 19, 2025 -

Crest INFINITI responded

Thank you for your incredible loyalty over the past 10 years! We truly appreciate your continued trust in us, and it’s great to know we’ve earned your recommendation. We look forward to continuing to serve you for all your vehicle needs in the future. Your support means a lot to us!

March 15, 2025

Exceptional service. Treated with first-class courtesy and respect. Thank you for always going above and beyond! More

by Dianebrennanbrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin in service
Mar 18, 2025 -

Crest INFINITI responded

Thank you for your kind review! We're thrilled to hear that you received exceptional service and felt treated with the utmost courtesy and respect. We truly appreciate your feedback and look forward to continuing to go above and beyond for you in the future!

March 14, 2025

I had a phenomenal experience with Crest Infiniti. Thank you again Al, the service you, and the rest of the team showed me was superb. More

by LILBOYB07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Conkleton, Troy Dunn
Mar 18, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We're delighted to hear that Al and the rest of the team provided you with a phenomenal experience. Delivering superb service is always our goal, and we truly appreciate your kind words. We look forward to assisting you again in the future!

March 13, 2025

Very pleasant experience. All services were done in a timely manner. Everyone was so nice. More

by JODILSU2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy
Mar 14, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We are thrilled to hear that you had a very pleasant experience and that all services were completed in a timely manner. Our team takes pride in providing excellent service, and we appreciate your kind words about our staff.

March 13, 2025

Everyone was very pleasant and helpful. Very clean and everything was done timely. I went to the showroom just to kill time, and Jeannie Dang came over and answered all of my questions eve More

by rbre455
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannie Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Crest INFINITI responded

Thank you for your kind words! We are thrilled to hear that everyone was pleasant and helpful during your visit. It's great to know that Jeannie Dang was able to assist you with all your questions. We strive to maintain a clean environment and ensure timely service for all our customers.

March 13, 2025

Troy was remarkable and kept me informed. I would recommend him to others seeking car service at Crest. More

by kilo49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asad El Wir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Mar 14, 2025 -

Crest INFINITI responded

Thank you for your kind words about Troy. We are glad to hear that he kept you informed and provided remarkable service. Your recommendation means a lot to us, and we look forward to serving you again in the future.

March 13, 2025

I purchased a preowned car from Crest and immediately after I got home I noticed a few issues that wasn’t clear at the time of test driving. Since I bought the car in October I have been going back and f More

by jessetaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The manager and sales agent I initially worked with are no longer with the company
Mar 18, 2025 -

Crest INFINITI responded

We appreciate your feedback regarding your experience. We understand the frustration of dealing with warranty issues and the lack of communication from our sales team. Please reach out to Myles Bates at MBates02@vtaig.com for assistance in resolving this matter.

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