Crest INFINITI - Service Center

Crest INFINITI responded

Your positive feedback truly means a lot to us. We are thrilled that our service went beyond what you hoped for during your visit. It speaks volumes about our commitment when we can address additional concerns you discovered and handle everything seamlessly in one appointment. Your experience reflects exactly what we strive to deliver - comprehensive care that takes care of all your needs. Thank you for choosing Crest INFINITI and for sharing your wonderful experience.

Crest INFINITI responded

We greatly appreciate your feedback about the excellent service and communication you experienced during your recent visit. It means a lot to know that our team provided you with clear updates and quality assistance throughout your visit. We understand your concerns regarding the pricing for routine services, and we value your perspective on this matter. Your input helps us continue to improve and ensures we maintain the high standards you deserve while being mindful of value for our customers.

Crest INFINITI responded

We are overjoyed to hear about your wonderful experience with our service team. It means so much to us that you feel well taken care of during every visit. Having team members who consistently provide exceptional service and build strong relationships with our customers is what we strive for. Your kind words about receiving great care each time you visit truly make our day. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of excellence.

Crest INFINITI responded

We are thrilled to hear about your positive experience with Tony. It's wonderful to know that you found working with us to be such a great experience and that your service was completed within the timeframe you expected. Your satisfaction with the results means everything to us at Crest INFINITI. We truly appreciate you taking the time to share your feedback and look forward to serving you again in the future.

Crest INFINITI responded

We are grateful for your wonderful feedback about your recent experience with us. It sounds like you had quite a stressful situation when you encountered that concrete boulder on the highway, and we understand how nerve-wracking a tire blowout can be. We're so pleased to hear that Troy was able to provide you with the calm reassurance you needed during that difficult moment. It's heartwarming to know that the care and support you received helped put you at ease, even while driving on a damaged tire to reach our location. Your kind words about the exceptional service you received truly mean the world to us at Crest INFINITI. We're honored that we could turn what started as a challenging day into a positive experience for you.

Crest INFINITI responded

Thank you for your review, Beth! We are ecstatic to hear that you have consistently wonderful experiences with us. It means so much to know that our service appointments meet your expectations for both efficiency and professionalism. We truly value customers like you who appreciate the thorough explanations of service options and the courteous approach our team provides. Your feedback about the professional and expedient service reinforces our commitment to delivering exceptional automotive care. We look forward to continuing to serve you with the same level of excellence you have come to expect.

Crest INFINITI responded

We are absolutely thrilled to hear about your positive experience with our team. Your feedback about our customer service approach means so much to us. We believe in being transparent and thorough when discussing vehicle conditions, while always respecting that the final decisions rest with you. It's wonderful to know that you appreciated this honest and straightforward approach. Thank you for recognizing our commitment to providing exceptional service and for taking the time to share your experience with others.

Crest INFINITI responded

Thank you for sharing your experience with us. We appreciate your understanding regarding the brief wait time in our service area and are pleased to hear that our team provided professional and friendly service throughout your visit. It's wonderful to know that you found our waiting area comfortable with the amenities we provide, including television and complimentary coffee. Your feedback helps us understand what matters most to our customers, and we're grateful for your patience and positive comments about our staff's approach to customer service.

Crest INFINITI responded

We greatly appreciate your loyalty and trust in Crest INFINITI over the past two decades. It means so much to hear that our team consistently meets your service needs and handles everything with the care and timeliness you deserve. Your long-term commitment since 2004 speaks volumes, and we truly value customers like you who allow us to be part of your automotive journey. We look forward to continuing to provide you with the accommodating and professional service experience you have come to expect from us.

Crest INFINITI responded

We are elated to hear about your wonderful experience with us! Your loyalty as a customer since 2009 means the world to us, and we truly appreciate you taking the time to share your positive feedback. It's fantastic to know that your service advisor has provided you with such exceptional care throughout the years. We're grateful for customers like you who trust us with their automotive needs, and we look forward to continuing to serve you with the same level of excellence you've come to expect from Crest INFINITI.