Crest INFINITI - Service Center
Frisco, TX
184 Reviews of Crest INFINITI - Service Center
No loaner despite taking an appointment. After I got there, I was summarily told to "Take an appointment the next time" without ascertaining whether I had taken one or not. It's not the e After I got there, I was summarily told to "Take an appointment the next time" without ascertaining whether I had taken one or not. It's not the end of the world, but when you buy an Infiniti, you expect a certain level of service, which I didn't see here. Most likely, I'll not buy another car from Crest. More
Our most recent purchased Infiniti vehicle was with Crest; with plans to purchase another. And, have also serviced 3 vehicles. Crest; with plans to purchase another. And, have also serviced 3 vehicles. More
Crest is the dealership to go to for your needs! It is the best in the Metroplex! It is the best in the Metroplex! More
Deshawn was very professional and made me feel welcome and comfortable when buying a car that best fit me and my family. Great customer service and very great service. Indeed satisfied with the service it and comfortable when buying a car that best fit me and my family. Great customer service and very great service. Indeed satisfied with the service it was given. More
Recap of the review I posted earlier today, 3/1. I previously submitted a negative review about the Service Department. I was able to speak with Randall, Service Manager and he worked it out. Randal I previously submitted a negative review about the Service Department. I was able to speak with Randall, Service Manager and he worked it out. Randall has helped on several matters and came through again. I give 10+ for resolving the issue and willing to make it right. I also apologize for getting frustrated at those involved. Thanks More
Purchased a 2023 QX60 sensory edition in December and it has been back to the shop three times for issues related to Apple Car play connection and system feature that seem to go out periodically. Surprised has been back to the shop three times for issues related to Apple Car play connection and system feature that seem to go out periodically. Surprised the audio system doesn’t support surround sound optimal listening unless it’s powered by Apple Car Play. Service has tried to remedy the issues but they keep resurfacing. It will be the last Infinity for me. More