Crest INFINITI - Service Center
Frisco, TX
415 Reviews of Crest INFINITI - Service Center
Great service! The service staff at Crest Infiniti is 1st class. They go above and beyond to make you feel welcome and really care about your questions and concerns The service staff at Crest Infiniti is 1st class. They go above and beyond to make you feel welcome and really care about your questions and concerns. Thank you Tony & Trevor! More
The people at Crest Infiniti who handled my service request for the My ZakTek application were very prompt, extremely professional, and the dealership presented a friendly atmosphere, request for the My ZakTek application were very prompt, extremely professional, and the dealership presented a friendly atmosphere, More
Made an appointment and dropped off vehicle Friday at 7:45 am, 15 minutes before appointment time for a VERY simple service request. Never heard from anybody, so called about 4:00 pm and was told my vehi 7:45 am, 15 minutes before appointment time for a VERY simple service request. Never heard from anybody, so called about 4:00 pm and was told my vehicle was still waiting to be looked at and they’d get to it on Saturday and were open 7-3 on Saturday. Never heard from anybody on Saturday. Called first things Monday after seeing on the link that it still hadn’t been looked at and told them I’d take elsewhere. Terrible communication. Terrible service. I’m going back to the dealer I have been using even though it is 30 minutes before appointment further drive for me More
Troy Dunn was phenomenal! He was very knowledgeable with all my vehicles concerns and answered all my questions. And i loved that my vehicle was washed after it was serviced. He was very knowledgeable with all my vehicles concerns and answered all my questions. And i loved that my vehicle was washed after it was serviced. Crest Infiniti and Troy Dunn are #1. More
I needed an oil change and arrived at the dealership at 5:00. They were able to get my request completed and additional services suggested, vehicle washed in an hour and 1/2. Outstanding friendly servi 5:00. They were able to get my request completed and additional services suggested, vehicle washed in an hour and 1/2. Outstanding friendly service. More
They are always very kind and welcoming when I go to the service department. This time I was disappointed with the service department when they detailed my car they took things out of my side door pocket th service department. This time I was disappointed with the service department when they detailed my car they took things out of my side door pocket that I either wanted or needed. I didn’t think those things would affect the detailing of my car, but obviously it did. More
Troy Dunn saved me a lot of money! I mean a lot by standing with me. He puts the customer first! If you want to have options and someone shoot straight with you, go see Troy! I mean a lot by standing with me. He puts the customer first! If you want to have options and someone shoot straight with you, go see Troy! More