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Crest INFINITI - Service Center

Frisco, TX

4.8
333 Reviews

333 Reviews of Crest INFINITI - Service Center

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March 24, 2025

Always G R E A T S E R V I C E at Crest Infiniti! More

by SMM7695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Mar 25, 2025 -

Crest INFINITI responded

Thank you for your continued support! We're thrilled to hear that you consistently receive great service with us. We look forward to serving you again soon!

March 24, 2025

Service dept and loaner car dept were helpful and courteous. Derick was professional and timely. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick
Report | Print
Mar 25, 2025 -

Crest INFINITI responded

Thank you so much for sharing your positive experience! We're glad to hear that the service and loaner car departments were helpful and courteous, and that Derick was able to assist you professionally and promptly. We truly appreciate your feedback and are happy to know we could meet your expectations. If you need anything else, don’t hesitate to reach out!

March 23, 2025

Great service. Provided detail feedback of what was needed. I will definitely come back. Troy Dunn is awesome to work with. More

by JOHNSON_SHARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
Report | Print
Mar 24, 2025 -

Crest INFINITI responded

Thank you for the wonderful feedback! We’re so glad to hear that you received detailed feedback and that Troy made your experience awesome. We truly appreciate your trust and look forward to working with you again in the future!

March 23, 2025

No complaints. All was great from my perspective. Will keep coming back for service again. More

by KILGORE2911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
Report | Print
Mar 25, 2025 -

Crest INFINITI responded

Thank you for your feedback! We’re happy to hear that everything went well and that you’re satisfied with your experience. We look forward to continuing to serve you in the future!

March 22, 2025

Great service. Provided detail feedback of what was needed my attention. I will definitely come back. More

by polo_gz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert - Service department
Report | Print
Mar 24, 2025 -

Crest INFINITI responded

Thank you for your kind words! We’re glad to hear that you were satisfied with the detailed feedback and service. We look forward to assisting you again in the future!

March 21, 2025

Crest is a fine dealership. All its people are first rate and always willing to help. More

by PLIPARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
Report | Print
Mar 24, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We’re glad to hear that you’ve had a positive experience with our team. We’re committed to providing top-notch service, and we truly appreciate your kind words. We look forward to assisting you again soon!

March 20, 2025

I was lucky enough to get my car serviced without an appointment. Everyone was super friendly and I got my car back before time frame. More

by IVNguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Mar 21, 2025 -

Crest INFINITI responded

We're so glad to hear you had such a positive experience! It's great that we could fit you in without an appointment and get your car back ahead of schedule. We really appreciate your kind words and look forward to helping you again in the future!

March 17, 2025

No comment, all was wery good , thank you for help,I will come next time. More

by KRZYSZTOF.ZURAW56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Brown
Report | Print
Mar 18, 2025 -

Crest INFINITI responded

Thank you for your feedback! We're so glad to hear that everything went well and that you had a great experience. We look forward to helping you again next time!

March 17, 2025

Crest again proves to be exceptional at servicing my car. After a busy Saturday they still washed my car. More

by LUCRETIA.CARROLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Crest INFINITI responded

Thank you for your great feedback! We’re so glad to hear that Crest continues to provide exceptional service for your car. It’s the little things, like washing your car after a busy day, that we hope make your experience special. We truly appreciate your loyalty and look forward to helping you again in the future!

March 17, 2025

The service center was fine. However, the lady that set my appointment did not get the information correct. I was bringing my car in for a zagtec and oil change/15,000 mile check More

by MRSCALISE
Recommend Dealer
Yes
Employees Worked With
We did not use sales people
Report | Print
Mar 19, 2025 -

Crest INFINITI responded

Thank you for sharing your feedback! We’re glad to hear that the service center met your expectations. We are sorry to see that you are not fully satisfied with your experience, and we will make sure to improve our communication moving forward. If you'd like to discuss this further or need assistance with a loaner car, please don’t hesitate to reach out to us. We look forward to serving you again soon!

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