Back

Crest INFINITI - Service Center

Frisco, TX

4.8
415 Reviews

415 Reviews of Crest INFINITI - Service Center

Sort by
May 23, 2025

Clean, professional and service advisors are very helpful when it comes to what needs to be done to your car. More

by ALLEN_948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Brown
May 27, 2025 -

Crest INFINITI responded

Thank you, Allen, for your wonderful review! We are thrilled to hear that you found our facility clean and professional, and that our service advisors were helpful in addressing your car's needs. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience.

May 23, 2025

On time with great service. This group goes above and beyond to take care of my QX80. More

by wmthigpen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perla Robles
May 27, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with our team and that we could meet your expectations for service. It’s our priority to go above and beyond for our customers, and we appreciate your recognition of our efforts. We look forward to serving you again!

May 23, 2025

Robert is always friendly and ready to help. He was attentive, friendly and delivered excellent service. More

by MARIAROQUE07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in Service
May 27, 2025 -

Crest INFINITI responded

Thank you, Maria, for your wonderful feedback! We are thrilled to hear that Robert provided you with friendly and attentive service. Our team strives to create a positive experience for all of our customers, and it's rewarding to know that we met your expectations. We look forward to serving you again!

May 23, 2025

Tony was great. Helped me address what I needed done. Provided a shuttle to help me get back to work while the work was completed on my car in the same day. More

by davidsuess4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
May 27, 2025 -

Crest INFINITI responded

Thank you, David, for your wonderful feedback! We’re thrilled to hear that Tony was able to assist you effectively and that the shuttle service made your experience more convenient. Our team is dedicated to providing excellent service, and it’s great to know that we met your needs. We look forward to serving you again!

May 23, 2025

Bryan Bannister was great to deal with. The loaner car department was great as well, think his name was Justin. More

by KPIERCE75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bannister
May 27, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Bryan and our loaner car department. Our team strives to provide exceptional service, and it’s great to know that their efforts made a difference for you. We appreciate your support!

May 23, 2025

Crest has excellent customer service and outstanding maintenance department. I have been a client over decade now have had only positive experience with any department of this dealership. Highly recomme More

by DARYA.BECHTEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asad El Wir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dunn, Dustin Sparkawk
May 27, 2025 -

Crest INFINITI responded

Thank you, Darya, for your wonderful review! We are thrilled to hear that you have had such a positive experience with our customer service and maintenance department over the past decade. Your recommendation means a lot to us, and we are committed to maintaining the high standards that have earned your trust. We look forward to continuing to serve you!

May 23, 2025

It took awhile to figure out what was wrong with my vehicle, and consequently I was without any transportation for an entire day. We did arrange for an Uber driver to take me to a meeting and then bac More

by TRUMMERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Moler and Dustin Sparhawk
May 27, 2025 -

Crest INFINITI responded

Thank you for sharing your experience with us. We appreciate your patience as we worked to identify the issue with your vehicle. It's great to hear that our team was able to provide you with a loaner and keep you informed throughout the process. Your feedback is valuable to us, and we strive to improve our services continually. We look forward to serving you again in the future.

May 23, 2025

My QX60 went in for its first service. All was calm, quick and correct. I enjoyed my visit with the Crest Service team. Thank You! More

by CREATECOMMOTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Service Dept.
May 27, 2025 -

Crest INFINITI responded

Thank you for sharing your positive experience with us! We are thrilled to hear that your first service visit for your QX60 was calm, quick, and met your expectations. Our team strives to provide exceptional service, and it’s wonderful to know that you enjoyed your time with us. We look forward to seeing you again!

May 19, 2025

I now have 2 Infinity QX60s and I’m proud of both. I’ve never owned a better vehicle so now I drive a Black Car service with my new one. I have used other service centers and have had mixed reviews fo More

by RALS69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Nabors
May 20, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We are thrilled to hear that you are enjoying your two INFINITI QX60s and that your experience with us has been consistently positive. Our team is dedicated to providing quality service and ensuring that our customers feel confident in the work we do. We appreciate your acknowledgment of the value we offer, and we're glad that you recognize the importance of peace of mind when it comes to vehicle maintenance. Thank you for recommending us for all maintenance and repairs. We look forward to continuing to serve you and your vehicles in the future!

May 18, 2025

Great Service! Professional staff, very courteous! Tony was great! I was greeted well and felt great throughout the entire service! More

by BRENDALBOYD05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
May 19, 2025 -

Crest INFINITI responded

Thank you for the wonderful feedback! We're thrilled to hear you had such a positive experience. Tony and the rest of our team appreciate your kind words. We're glad you felt welcomed and well cared for throughout your visit — that's exactly what we strive for!

May 19, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback, Brenda. We are thrilled to hear that you had a positive experience with our professional staff and that Tony made such a great impression. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to serving you again!

...
4
...