Crest INFINITI - Service Center

Customer service is excellent at Crest Infinity and it will keep me coming back for my next car. Dustin and Tony always take great care of me and I appreciate them! The work is always done quickly and the will keep me coming back for my next car. Dustin and Tony always take great care of me and I appreciate them! The work is always done quickly and the team is patient with me and that is very nice. Highly recommend Crest! -Heather Sargent More

Friendly service advisor’s, the staff that greets you in the service bay are friendly. They do tack on an additional charge if you pay with credit card the service bay are friendly. They do tack on an additional charge if you pay with credit card More

This review is for the service center but I am including my sales experience as well...I had a quick car wash done at their service department, and I appreciated the attention to detail and efficiency of th my sales experience as well...I had a quick car wash done at their service department, and I appreciated the attention to detail and efficiency of the staff there. I also want to extend my heartfelt thanks to Erica, my sales associate and the dealership manager, Clint, at Crest Infiniti in Frisco for their exceptional service during my recent vehicle upgrade over the 2024 Holiday season. They helped me get out of a vehicle I no longer wanted and into a QX80 at a reasonable price. I was genuinely impressed with their quick response time and the warm, friendly atmosphere during our in-person meeting. They took the time to go over all of my options thoroughly, ensuring I found the perfect fit for my needs. The delivery process was seamless, and I could not be happier with my new vehicle. I highly recommend Erica at Crest Infiniti for anyone looking to buy a car. Her professionalism and dedication to customer satisfaction truly stand out! More

I was warmly greeted by a service person and he explained what would be done to my car and that it would be free. what would be done to my car and that it would be free. More

Everything was great, friendly advisor! It was a smooth process from beginning to end! Was highly satisfied! It was a smooth process from beginning to end! Was highly satisfied! More

My experience obtaining an oil change was good. The price was fine, and the work was done quickly. I guess for the cost savings, typing a 33-word review is well worth it. The price was fine, and the work was done quickly. I guess for the cost savings, typing a 33-word review is well worth it. More

Customer service was absolutely top tier, really enjoyed the product as well as the the services! the product as well as the the services! More

Greeted by service advisor (Moler) at my appointment time. Service took about an hour for oil change and tire rotation. time. Service took about an hour for oil change and tire rotation. More

I don’t understand why this dealership charges $245 for installing a cabin air filter. I can purchase a filter for $30 or less and install it in about 2 minutes. installing a cabin air filter. I can purchase a filter for $30 or less and install it in about 2 minutes. More

The person who greeted me when I pulled in was very nice. Blake was very personable. He and his team did a great job. The gentleman who checked out and in my loaner car was very nice. Great experience! Blake was very personable. He and his team did a great job. The gentleman who checked out and in my loaner car was very nice. Great experience! More