Crest INFINITI - Service Center

Very nice staff; warm and welcoming environment. My vehicle was serviced in a timely manner. I was given detailed description of services performed and recommendations. My vehicle was serviced in a timely manner. I was given detailed description of services performed and recommendations. More

service is poor on response did not fix my key did not return call did not send my title not return call did not send my title More

Every time I take my car in for service. I’m greeted promptly and the staff is polite and professional I’m greeted promptly and the staff is polite and professional More

From the moment I entered the Service area -- first class service! The customer experience was top notch. My issue wasn't a serious one, but the team treated it like it was the only one. I opted to hang arou service! The customer experience was top notch. My issue wasn't a serious one, but the team treated it like it was the only one. I opted to hang around and wait, and the staff seemed to enjoy going out of their way to make sure all was good with me. They even arranged for me to use a small office so I could take a business conference call. Excellent service!! More

Randy greeted me immediately when I exited my vehicle. He was very nice and assured me that I would be able to get a loaner vehicle and that I would be in good hands with Tony. Tony politely greeted me an He was very nice and assured me that I would be able to get a loaner vehicle and that I would be in good hands with Tony. Tony politely greeted me and we went over the service needs of my vehicle. He then took me to Dustin. Dustin personally retrieved a wonderful vehicle for me and verified the cleanliness of the vehicle. The process was easy and the service was impeccable. When I picked up my vehicle, Tony was there to make sure everything was taken care of properly. The service department does a good job. More

Every time I take my car in for service. I’m greeted promptly and the staff is polite and professional. I recommend Crest to anyone with an Infiniti for service. I’m greeted promptly and the staff is polite and professional. I recommend Crest to anyone with an Infiniti for service. More

I've taken my vehicle twice to the Service department at this dealership and have experienced reliable, fast, friendly, and efficient service on both occasions. this dealership and have experienced reliable, fast, friendly, and efficient service on both occasions. More

They got my car cleaned up and ready to go, all while I got to enjoy a loan car. got to enjoy a loan car. More

I was there to get a leak checked and was given 8k quote to get transfer case replaced and had to try multiple times to reach to advisors to get details. The leak started right after when I got my repair do to get transfer case replaced and had to try multiple times to reach to advisors to get details. The leak started right after when I got my repair done for radiator fan and inspection done during that did not mention anythin about the leak. I got the repair done in another shop, just the axle seal replaced which is way less expensive with 3 year 3600 mile warranty. More

Very impressive service from A to Z. Both of the valet drivers were kind, upbeat and helpful. Justin is extremely responsive and very helpful. Both of the valet drivers were kind, upbeat and helpful. Justin is extremely responsive and very helpful. More